jack bissell

train crew control team leader

About

Prince 2 Practitioner. Proven track record in Project Management and delivering improvement across operational environment. Experienced in operational control of safety critical staff.

Country

united kingdom

City

sandwell

Industry

transportation/trucking/railroad

Skill

project management, research, microsoft excel, strategy, customer service, microsoft word, contract negotiation, english, project planning, negotiation, visio, powerpoint, microsoft publisher, access

Experience

resources systems and processes improvement manager

crosscountry trains

2017-1 - 2018-6 · 1 yr 6 mos

Responsible for continuous improvement of the Resources Department. Project managing several projects across CrossCountry business functions, including committed obligations for the Franchise Direct Award.

train crew control team leader

crosscountry trains

2018-6 - Present · 8 yrs 4 mos

Line management of 14 Resource Controllers

production graduate

crosscountry trains

2014-4 - 2015-1 · 10 mos

CrossCountry's Production training scheme, based on three 6 month placements within the department. 1) Working with Control and Resources, undertook a number of projects, including the introduction of new systems, and assisting with the realisation of ‘rolling competence’ for Controllers. 2) On Placement with Performance, fulfilled role as ‘Autumn Controller’ responsible for initial investigation of all performance incidents attributed to the operator.

track and train graduate

network rail

2013-10 - 2014-4 · 7 mos

On Placement at CrossCountry Trains. Responsible for project work for Fleet, Resources and Control Department. In reaction to an ongoing operational incident (the collapse of the Dawlish Sea-Wall,) rectified issues with an access based system allowing appropriate information to be utilised by Controllers to deal with the resulting disruption.

resource controller

crosscountry trains

2015-1 - 2017-1 · 2 yrs 1 mo

* 1) Responsible for the operational management of Traincrew. Extensive duties include: advising of workings * maintenance of business operations in the result of staff sickness * enforcement of industry safety policies, including medication checks and Hidden fatigue recommendations * amendment of crew workings in times of disruption * utilising crew to undertake special train manoeuvres * maintenance and display of safety critical information including Network Rail Emergency Speed Restrictions. As a live Operational Manager, duties are time critical, and to be completed under a high degree of pressure. 2)Project Lead: Resources Control. Leading harmonisation of competency in the roles of Train and Catering crew operational management to: improve business productivity * enhance management of both grades in times of disruption * create a 'predict and prevent' culture within Control * fully expose the potential of new industry technology in anticipation of the implementation of the European Regulation Traffic Management System.