Jack Bickerton

Overseeing a team of HR Officers, ensuring all onboarding and transactional activity is achieved to a high standard. Whilst in this role I have stepped up to support and in places lead the implementation of a new HRIS, transferring 1600 colleagues from two separate systems onto one, including migrating the colleagues to a new, to the business, Time Management System (TMS), as well as implementation of Payroll transitions. Below is an overview of the projects within current role: • Liaising with IT to develop and improve the incoming HRIS in line with both HR and business requirements. • Leading the training roll out of the incoming HRIS and TMS, creating and developing training materials. • Delivering training sessions, both remotely and face to face. • Completed and coordinated appropriate data cleansing from outgoing HRIS, as well as additional data sources, in preparation to upload the cleansed data into the incoming HRIS. • Producing and developing MI reports which have now been adopted and presented at Board level. • Amalgamated 4 separate payrolls onto a new TMS. • Created clear communication channel at multiple levels, ranging from Director to Shop floor, to aid the success of implementation as well as continued use. • Lead and developed a team of HR Officers, through the above changes, whilst minimising disruption to BAU activity of the team. Responsibilities: • Maintaining employee records are accurate and current on HRIS/Payroll system. • Note taking in ER cases, including redundancy and gross misconduct dismissals. • Providing support to hiring managers, ensuring all pre work checks are actioned inline with internal policy and legislation, as well as guiding them through the ATS. • Supporting line managers and colleagues during maternity, offering guidance from both a HR and Payroll perspective. • Completing monthly HR Dashboards, which identifies areas with high turnover, high level ER case numbers as well as numbers of new starters and leavers.

• Maintaining employee records are accurate and current on HRIS/Payroll system • Advertising roles onto jobs boards and processing candidates through ATS. • Supporting with Payroll data processing

Being responsible for the running of Menswear department within the store, managing a team of colleagues, analysing sales data and working towards KPI targets. Responsibilities: • Analysing sales data and forming initiatives to enhance sales • Coaching team members regularly to improve, develop and engage colleagues • Completing paperwork and sales reports weekly • Conducting Return to Work meeting, • Managing and reviewing staff performance • Mediating and resolving employee conflicts • Motivating staff through positive feedback and taking a strengths-based approach • Reviewing sales performance and identifying strengths and opportunities • Reviewing department operations and their efficiency • Utilising commercial skills and product knowledge to increase sales • Working towards sales KPI’s and budgets

Completing Human Resources (HR) functions within the store, conducting recruitment and induction process of new starters, providing training, and supporting with disciplinary processes. Responsibilities: • Administering correspondence to new and existing employees and liaising with Employee Relations United Kingdom (ERUK), as and when required. • Administrative support for HR processes. • Assisting with the recruitment and induction of new starters. • Completing relevant HR paperwork. • Maintaining and updating personnel files in accordance with GDPR requirements. • Promoting the importance of customer service through training and coaching. • Providing guidance on Employee Relations matters and general HR enquiries. • Reviewing and updating HR trackers. • Supporting with disciplinary processes.

Supporting management with the running of departments within the store, leading a team of colleagues and being involved in staff training. Responsibilities: • Addressing staff concerns and resolving any issues • Assisting with customer queries • Analysing and reviewing staff performance • Enhancing sales through displaying stock effectively and in line with visual merchandising standards • Ensuring high standards of recovery are achieved across all departments • Ensuring the smooth running of departments within the store • Handling sales takings • Maintaining stock levels • Setting realistic targets for all members of staff