J Satyanarayana Patnaik

• A dynamic professional for over 20 years of experience with proven track record in building and leading high-performance teams across multiple industries including Capital Market, Manufacturing, Insurance, Banking and Finance. • Experience in managing 100+ FTEs team with multiple lead’s reporting. Played various roles includes Delivery Manager, Operations Manager, Program Manager, Risk Manager, Project Manager, Product Owner, and Scrum Master. • A dynamic leader proficient in cultivating highly effective teams that consistently exceed customer expectations. Adept at creating innovative software products, solutions, and services while fostering a collaborative and motivating environment to empower professionals for delivering significant business value. • Exposure in Pre-Sales/New business, Business Relationship and Transformation/Automations/Process Improvements. • Manage project pipelines (new conversions and engagements for existing accounts), delivery readiness and fulfilment of open positions. • Play a significant role in account’s revenue growth. Works on targets, visibility, gap, number & demand locking, POAP, revenue analysis, projections, HC additions, volume discount, attrition, leakages, etc. Exceed expectations of revenue targets. • Arrange required training from the organization to all associates and work on cross skilling and upskilling. • On-site exposure - travelled to Malaysia for Due Diligence and Knowledge Transfer for a new business (300+ FTEs). • Performs PMR reviews and IQMS audits in TCS. • Conducts managerial interview for backfills/ramp-ups. • Worked in various Six Sigma projects (Quality Black Belt, Green Belt) and played Contextual Master role multiple projects. • Manage associate’s career aspirations (onsite, role change and technology/domain change), training needs, promotion, salary revisions/corrections, appraisals, and performance improvements (via continuous feedback) as per policy and requirements. • Worked as a Communication Trainer in TCS and trained more than 500 FTEs in the organization. • Worked on several projects using DMAIC methodology & provided FTEs / Cost benefit to customer & organization.