Joe M.

Lead Engineering, Product Development, Product Management, and Consumable Operations teams. Responsible for end-to-end results on both hardware and consumables business.

Prioritize action items, generate solutions, triage issues, and organize full departmental meetings throughout fast development cycles for design engineering teams across four states and China. Present international office information to stakeholders, company executives, project development, and operations. Build relationships with suppliers and manufacturers to raise quality standards and negotiate cost-savings contracts. Notable Achievements: ● Reduced departmental costs 40% while retaining existing service levels by identifying international pools of electrical/mechanical skills and installing US-based management teams adept at communicating cross-culturally. ● Cut product certification costs 21% by leveraging trusted relationships with laboratories and increasing volume to lower per-item testing costs. ● Emphasize collaborative problem solving in transparent work cultures to foster team cohesion, international trust, and needs fulfillment while exercising base authority on departmental direction.

Expanded quality and compliance initiatives to non-power products, such as glass screen protection, keyboards, and audio equipment, worth $550M globally. Collaborated with product testing laboratories to manage product requirements while ensuring international compliance measures. Provided feedback for end-to-end development lifecycle from early prototyping to pre-testing. Audited incoming materials and manufacturing lines to maximize individual quality control. Notable Achievements: ● Improved manufacturer relationships by increasing company engagement in manufacturing processes, leading to additional sample measurements and data for quality assurance. ● Navigated European Union regulatory changes for all products without impact on product availability or distribution.

Led international technical manufacturing and quality assurance teams to raise product quality standards and ensure compliance over 30+ countries with rapidly expanding marketplaces. Decreased component scrap 20% through engineer change order process renovation. Notable Achievements: ● Reduced product FDRR 24% by overhauling OQC, product verification, and validation standards. ● Oversaw technical manufacturing bring-up during six-month Shenzhen deployment to reach 30K daily production with 0.0012% FDRR in time for key product debut..

Planned data collection initiatives to document defect rate of return for company products. Improved new and legacy supplier audits with increased supplier visibility performance. Finalized TL-9000 compliance program, retaining $30M in revenue.

Designed and launched international Product Lifecycle Management (PCM) process, increasing document storage and retrieval 80%. Reduced time to market product development 25% through on-demand design document access.