Ivonne Alvina

-Conducting comprehensive research to identify potential B2B clients abroad. -Initiating outreach through cold emails, featuring the company profile and product information of Satoria Agro, to confirmed prospective B2B clients. Ensuring consistent follow-up on these communications. Additionally, leveraging LinkedIn for introductory purposes. -Handling the end-to-end administrative process for product samples, from initiating sample requests with potential buyers and coordinating with the warehouse to checking sample eligibility, packing, and submitting sample delivery requests to the MSD team. -Maintaining close communication with select potential B2B clients, addressing inquiries and discussing potential future projects. -Facilitating payment requests for vendors, directing them to the Finance team for processing. -Maintaining communication with international lawfirm regarding trademark registration. -Arranging meetings with relevant departments to provide business feasibility study regarding new OEM and toll manufacture requests -Data input on ERP system (Accurate and Oracle Netsuite) -Price negotiation with new buyers -Acting as corporate event organizer

Presenting the property listing to potential buyers as well as managing negotiation between vendor and buyer

•Ensured expansion of FMCG and refined glycerine business by 110% using customer relationship management to 20 customers from 15 Asia Pacific countries (China, India, Malaysia, Singapore, Brunei, Cambodia, Vietnam, Philippines, Laos, Myanmar, Thailand, Japan, Hong Kong, Australia, Papua New Guinea) •Established new FMCG markets in India and China in 3 months by applying for trademarks and product registrations. •Achieved order fulfillment rate (OFR) above 95% for the last twelve months by improving export delivery efficiency with the help of agents, brokers, banks, shippers, and warehouse facilities. •Communicated delivery schedules and solutions of complaints to clients every week via meetings and spreadsheets. •Sent regular documentation to customers, such as outstanding orders and payment reports. •Managed documentation such as invoices, shipment delivery, sales reports, price lists, and shipping instructions.

•Managed a database of items sold to 20 customers and improved response time to customers by 110%. •Collaborated with other departments for smooth supply chain execution. •Supervised one other PPIC administration staff in a leadership role.