Ivo Delmis

Lead infrastructure modernization initiatives for global retail operations, focusing on edge performance and and deployment reliability. - Edge Optimization: Orchestrating Akamai configurations to optimize global content delivery and security. - Deployment Reliability: Architecting and implementing Blue/Green deployment strategies to ensure zero-downtime releases and seamless rollback capabilities. - Observability & Insight: Enhancing monitoring frameworks to increase system visibility, reducing MTTR through proactive alerting and dashboarding.

Focused on enhancing the security posture and operational visibility of the ADT digital platform through automated identity management and advanced observability. - Identity Governance (IaC): Standardized and scaled Auth0 configurations using Terraform, ensuring reproducible, secure, and version-controlled identity provider (IdP) environments across multiple stages. - Actionable Observability: Developed comprehensive Dynatrace dashboards and alerting suites to provide real-time telemetry on system health, reducing noise and improving incident response times. - Platform Resilience: Provided Tier-3 support for the core ADT platform, identifying and automating the resolution of recurring infrastructure bottlenecks to improve overall uptime.

Provide strategic technical guidance for a platform focused on data integrity and decentralized trust, ensuring the underlying infrastructure can support secure, high-stakes asset management. - Strategic Architecture: Advise on the design of resilient, scalable cloud-native architectures to support data provenance and cross-organizational trust boundaries. - Infrastructure Best Practices: Provide consultancy on implementing Infrastructure as Code (IaC) and automated deployment pipelines to ensure platform stability and security. - Security & Compliance: Evaluate and recommend security frameworks to protect asset data integrity and ensure alignment with industry standards for decentralized technologies. - Innovation Roadmap: Collaborate with the leadership team to assess emerging technologies and their potential impact on the product’s long-term technical strategy.

Executive leadership role responsible for the global infrastructure strategy, cloud operations, and the successful delivery of BTP’s products to major cloud marketplaces. - Strategic Cloud Migration: Orchestrated a multi-cloud migration strategy across AWS, GCP, and Azure, resulting in $100K+ in annual infrastructure savings through optimized resource allocation and FinOps practices. - Revenue Enablement: Led the technical delivery of BTP products to the AWS and SuSE Marketplaces, directly enabling a 300% increase in lead generation and accelerating the sales cycle. - Platform Engineering Leadership: Standardized the global CI/CD framework and IaC (Terraform) practices, reducing deployment lead times and improving engineering velocity across the organization. - Security & Compliance: Oversaw the hardening of decentralized infrastructure, ensuring high-availability and data integrity for enterprise blockchain solutions.

Foundational Architect for DevOps & Cloud Transformation Spearheaded the modernization of DocuSign’s engineering ecosystem, evolving the platform from manual, siloed processes to a highly automated, global cloud-native infrastructure. - Foundational DevOps: Built and launched the company's first CI/CD platform, consolidating disparate codebases into an enterprise on-prem GitHub environment to unify the development lifecycle. - Early-Stage Automation (IaC): Pioneer of "Infrastructure as Code" within the organization, implementing RedHat Kickstart and automated provisioning to standardize on-prem hardware deployment. - Global Traffic Orchestration: Led the implementation of Akamai and Global Server Load Balancing (GSLB), ensuring 99.99% availability for a platform supporting millions of global users. - Cloud Migration & Modernization: Architected strategic migrations to AWS and Azure, significantly reducing on-premise hardware dependency and increasing infrastructure elasticity. - Operational Efficiency: Streamlined server production readiness from days to minutes, directly supporting the rapid scaling requirements of DocuSign’s hyper-growth era.

Promoted to manage the integration and continued scaling of the GlanceGuide platform into Nielsen’s global ecosystem. Later expanded leadership to oversee the Nielsen Video Census platform. - Engineering Management: Led a specialized team of engineers responsible for the stability and growth of two primary video analytics platforms, ensuring seamless transition post-acquisition. - Platform Integration: Oversaw the migration and alignment of startup-built infrastructure with Nielsen’s enterprise standards for security and scalability. - Operations Leadership: Managed the full lifecycle of the Video Metrics platform, balancing high-uptime requirements for global data delivery with the need for rapid feature iteration.

Designed and built the entire technical foundation for an online video analytics startup, directly contributing to the company's successful acquisition by Nielsen. - Hybrid Infrastructure: Architected and deployed the complete server environment across on-prem data centers and AWS, optimizing for high-volume data ingestion. - Big Data Pioneer: Spearheaded the implementation of the Hadoop ecosystem for large-scale video data processing, including custom job scheduling and monitoring. - Automated Lifecycle: Established the company’s first CI/CD pipeline using CruiseControl, enabling a "fail-fast" and high-velocity development culture. - End-to-End Ownership: Managed all aspects of the stack, from hardware selection and network configuration to monitoring and observability frameworks.

Led the infrastructure strategy for a pioneer in the MMO (Massively Multiplayer Online) space, managing the complex, high-concurrency environments required for real-time online gaming. - Team Leadership & Mentorship: Led a team of junior engineers, establishing operational standards and fostering a culture of technical excellence and rapid problem-solving. - Full-Stack Ownership: Managed the end-to-end technical ecosystem, including high-availability server clusters, network architecture, and large-scale database administration. - Scaling for Concurrency: Architected resilient systems capable of supporting thousands of simultaneous connections, optimizing for low-latency performance and platform stability. - Cross-Functional Collaboration: Partnered with game developers to align infrastructure capacity with product roadmaps, ensuring successful launches and zero-downtime updates.

Joined eBay via the acquisition of Phaedo Consulting, playing a key role in the rapid scaling and infrastructure modernization of a global e-commerce leader during its most transformative growth period. - High Availability & Data Integrity: Led the implementation and support of Veritas VCS and NetBackup solutions to ensure 24/7 availability and robust disaster recovery for mission-critical transactional databases. - Automated System Manufacturing (Early IaC): Contributed to a "system manufacturing" framework for large-scale Solaris and Linux deployments. Developed repeatable methods for automated OS provisioning and patch management, pioneering "code-based" infrastructure years before it became an industry standard. - Infrastructure Modernization (PayPal & Half.com): Built the new, unified server and systems infrastructure to support the integration of the PayPal and Half.com platforms. - Large-Scale Operations & Management: Scaled and supported one of the world’s largest distributed environments for eBay’s core Search engine. Engineered custom frameworks for the automated management and health-checking of a TIBCO-based messaging backend spanning thousands of systems.

Technical Consultant for a technical services firm specializing in high-availability infrastructure, enterprise storage, and disaster recovery for Global 500 companies. - Technical Consulting: Provided long-term technical architecture and systems engineering for high-profile clients including IBM, Veritas, Marriott Hotels, and STIHL. - High-Availability Mastery: Specialized in the design and implementation of mission-critical systems, ensuring zero-downtime environments for global hospitality and manufacturing leaders. - Veritas Subject Matter Expertise: Partnered deeply with Veritas to deploy advanced storage and clustering solutions. This specialized work led to a long-term engagement at eBay, culminating in the successful acquisition of our technical team.