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Adler, Aldecoa & Ellzey, PA - Miami, FL - Office Manager - Managed office for local public accounting firm with 22 employees and 8 partners. Supervised 4 administrative staff. Duties included but not limited to: motivated administrative staff through training and regular teambuilding meetings, maintained personnel records, interviewed and hired professionals, responsible for front office operations, backed up administrative staff in their absence, authored internal and client correspondence, vendors and clients relations, responsible for approving and purchasing office supplies, A/P and A/R, daily deposits, client billing and statements, receivables and management reports, collections, tracked and scheduled continuing professional education training for CPAs, renewed local and state licenses.

Managed office for a regional accounting firm with 23 employees and 3 partners in the Miami office. Supervised 4 administrative staff. Duties included but were not limited to: regular firm training and teambuilding meetings for administrative staff, backed up staff in their absence, scheduled meetings/luncheons/trainings for office, tracked personal time off requests, A/P and A/R, daily deposits and reconciling with firm headquarters, worked directly with building management office, interviewed and hired professionals, helped with university recruiting efforts, renewed local and state licenses, coordinated firm participation in outside charity activities, maintained office marketing gadgets, responsible for press releases with local business newspapers, attended regular breakfast, luncheons and networking events through the local chamber of commerce, produced client bills and statements, collections, employee reimbursable expense reports.

Managed office for a local accounting firm with 20 employees, 12 partners and 1 director. Supervised 4 administrative staff. Duties included but were not limited to: Administered annual reviews, held twice a month teambuilding meetings, performed administrative interviews and hiring, coordinated recruiting efforts at local universities, administered employee health benefits and annual enrollment process, reviewed time reports and processed bi-weekly payroll, authored office and client correspondence, renewed local and state licenses, prepared renewals of insurance policies, responsible for vendor relations, approving and purchasing office supplies, A/P and A/R, daily deposits, bank reconciliations, billing and collections, produced monthly management reports for partners, worked directly with partner in charge of marketing for firm branding, press releases, announcements, coordinated firm participation in outside charity activities, planned annual office picnic, holiday party and client appreciation party, back up for administrative assistants in their absence.

Managed office for a national commercial real estate company with over 60 employees. Supervised 5 administrative staff. Duties included but were not limited to: Day to day office functions, administered employee health benefits and annual enrollment process, assisted company controller with internal agent invoicing, personnel files, renewals of insurance policies, local and state licenses, conducted initial interviews for administrative staff and real estate interns, created and maintained office job descriptions, responsible for vendor relations, approved and purchased office supplies, furniture, computers and software programs, authored internal and external correspondence, onsite and offsite company retreats, meetings, seminars and parties.

Managed office for a local accounting firm with 13 employees and 2 partners. Supervised 3 administrative staff. Duties included but were not limited to: Bi-monthly client billings and monthly statements, responsible for client and vendor relations, A/P and AR, daily deposits, reconciled bank accounts and performed money transfer within accounts, responsible for client insurance benefits reports and payment of insurance companies, maintained firm's insurance policies and processed renewals, produced management reports, processed bi-monthly payroll, tracked employee time, maintained personnel files, interviewing and hiring process, responsible for several clients' signed checkbooks and monthly payment of their bills, policies and contracts, coordinated annual office picnic and holiday parties, general office duties.

Customer Support Supervisor, Administrative Assistant - Supported customers and field operation partners. Duties included but were not limited to: Utilized integrated in-house software to manage the contract review process from quotation creation to installation and service of product, supported service and sales staff in supervising customer service specialists in efficiently handling customer inquiries, orders, quotation and service requests, monitored client databases to ensure accuracy, implemented training procedures to ensure department efficiency, administrative assistant for supervisors and staff, provided clerical support, interacted with customers, coordinated travel and meeting arrangements, handled special projects as needed.

Executive Administrative Assistant - Supervised administrative staff of 5. Duties included but were not limited to: Performed annual reviews, maintained personnel files, coordinated training of new computers and software, held monthly teambuilding meetings, supported the managing partner and office administrator in all daily business activities including, filing, authoring internal and client correspondence, event planning, travel arrangements, billing, management reports, prepared new client proposals, back up for administrative staff in their absence, receptionist and special projects as needed.

Office Manager, Private Client Group