Ivan Zaerko

International trading of small batch of manganese on spot sales Geological research in Brazil

Building 5* class hotel service for University Campuses. - IT infrastructure for accommodation management - Operational concierge services - ESG education - Social work with Students - Monetary services for students

One of the largest operators of microrent (1-5m2) for vending and lockers installations 6000+ locations all over Russia Lockers/PUP's/Transit Warehouse brokerage and opening

Launched own premium perfumery brand - Developed own sales channel (website) with annual Revenue of 2mln RUR - Contracts with largest retail chains: Ave, Zolotoe Yabloko, Podium Market, Tvoi Dom - Collaborations with Novikov group, Audi Russia and Gonzalez projects - Share sold to private investor

- Leading cross-functional team of Product and Project managers (business development, marketing, support, PR, GR), developers and engineers (17 people, incl 6 direct reports) to increase Safety for drivers and passengers in service, increase safety perception of brand and generate profit from safety initiatives. On several projects directly reported to CEO - Full responsibility for product development and market introduction of Driver monitoring system (aka Safety Camera Signal Q) aimed at driver fatigue and time on line control - Responsible for GR stream on Safety: discussion with government authorities on highest level (Moscow Transport Authorities, Road Police, Transport Ministry) on actual problems of taxi in Russia and measures of taxi regulations. - Decreased speed limitation violations and fraud in service in several times which led to significant accident rate decrease. - Built Urgent support with First reply SLA less than 1 minute and 95% CSAT - Optimized incident mitigation process and launched insurance products: decreased insurance pay-out period from months to days – CSAT reached 99%; introduced new antifraud and loss calculation methodology – significant annual savings on trip insurance; launched insurance for delivery, foodtech, cargo. - Launched safety-center for riders and drivers, as a result safety awareness significantly improved - Implemented driver background check and developed automatic driver behavior control system

- Full responsibility for direct partnership program - shifting business to direct relations with Self-employed drivers - Leading Passenger and Driver insurance programs and laucnh of new Insurance projects for all operational business of Yandex (Eda, Cargo, Taxi) - Business development of in-house car rent marketplace - Leading random strategic and bisdev projects

- Full responsibility for business development, budget and operations of country wide Pick up network with more than 100 points - Business expansion: in line with business strategy increased # of own points from 15 to 55 in 6 month, growing share of own pick up channel to 15% of total order volumes. - Optimization of launch process: redesigned opening process getting reduction of opening time by 30% and x3 cost reduction. - Business development: build LMP 2020 strategy and lead initiatives accroding to roadmap and prioritisation - M&A experience: participated on all stages of Acquisition pick up network company, incl business case preparation, due diligence and leading of operational merge.

Development of E-commerse solutions (e.g. Last Mile Delivery, Network, Warehouse logistics, Customer Experience, etc.) for leading Russian Fashion Retailer from scratch Design and implementation of strategic solutions in Delivery Block including -Business development (launch of new service levels and business expansion of own delivery and B2B) -Cost optimisations (over 10m RUR of cost saving in 2014) -IT solutions (launch of electronic route list, Tablets, Bluetooth printers, development of WMS, creation of management monitring tool) -HR ( developing hiring policies policies and remuneration schemes) -CX ( Setting new service levels, market analisys, laucnh of Same Day Delivery) -Process design and Quality control (Lean management, integration of Partners, design of new network and warehouse process, which helped to increase orders per route by 20%). - Reaization and management of high-budget projects (more than 2m$)

Market analysis in the fields of Technoparks ad business incubatros across CI Market analysis of Real estate in Ural Region Preparation of presentations

Preparation of Bid dossier in the frames of supporting Russian bid for hosting EXPO 2020 in Ekaterinburg Preparation of business plan for hosting Expo in Russia and financial palning Organization of meeting on the highest Government level (vice prime minister and minister level), including preparation of presentations, speachwriting, agenda preparation Coordination with Govenment (Ministry of Foreign Affairs, Ministry of Finance, Ministry of Industry and Trade, Administration of Sverdlovsk Region and Ekaterinburg) Cooperation with foreign consultants Organisation of Russia presentation and presence on large international events (2000+ people) in foreign countries France, USA.

Diploma with honors Top 3 performance Was a head of delegation to UNI unoiversity in USA Participating in various ineruniversity conferences Have 3 publications in University journal