ivan tenev

* Responsible for management of 30 people in 5 divisions. IT strategy development. e-Government projects. Budgeting. Underpinning contracts * agreements and maintanace. Keeping contacts with IT companies. Organize public procurement for IT. Leading and guiding IT teams in the scope of expertise * CISCO, Linux, Novell Netware, Windows 2003, IBM Lotus Domino.

LAN and WAN design. Installation, tuning and administration of Windows NT 4.0 domain controller and Windows NT 4.0 workstations, Cisco routers, switches and network security systems incl. Check Point firewall, Novell Bordermanager Proxy server. HP-UX and Oracle server support.

Responsible for: 10Base2 LAN Support and troubleshooting. Installation, tuning and administration of Novell Netware versions 3.x, 4.x systems, Windows versions 3.1, 3.11, 95, 98 NT workstations and NT 4.0 servers. Help desk support. Computer hardware support.

Responsible for production processes. Participating in planning of parts delivery and shifts (30 workers). Participated in creation of electronic products.

Responsible for team of technical staff with different level of knowledge supporting Storage Area Networking devices and environments. Later on moved to Windows support. Interview and hiring. Motivating. People management. Team planning. Training planning. Quality. Customer meetings and relations. Customer on-boarding. Presenting HP at different events.

Managing team of technical staff with different level of knowledge (24 engineers) focused on Storage Area Network support. Interviewing, hiring. Training plan for individuals. Service build. Customer transition, transformation and on-boarding. SLA review and agreement. Process management and development and improvements.

Leading team of technical staff responsible for Storage Area Network (SAN) and Backup support (65 engineers in two divisions). Building a service from Bulgaria for particular technologies (training, tools, SLAs). Lead new customer transition and transformation activities. Move customers from other locations to Bulgaria.

Responsible for developing and leading a team of Unix and Database engineers (17 engineers). Planning the training and development of individuals. Lead customer on-boarding and transition and transformation activities. Develop roles and responsibilities for team members in different support levels and technologies. Quality management for the team. Incident, Problem, Change, ITIL processes implementations.

“Local networks, computer’s hardware and software service” subdivision, Management of 6 people. Participate in development of IT strategy of Ministry of Economy. LAN and WAN design. Installation, tuning and administration of: Cisco routers and switches. Network security systems incl. Check Point firewall, Novell Bordermanager Proxy server, Linux firewalls. Novell Netware versions 4.0, 4.1,4.11, 5.0,5.1 networks and NDS Design. Novel ZEN for desktops. Lotus Domino 5 servers and Lotus Notes 5 workstations. Windows servers and workstations. Help desk for VIP users.

Built and Leading the Test Automation team in Sofia. Establishing the Agile SCRUM methodology, acting as a Scrum Master. Working in tight collaboration with the Danish team. Writing .NET C# OOP code for Hyper-V cloud Test Automation infrastructure and Test Automation Framework for the company.

Radio, TV and Electronic devices. English language.