Ivana Krezo

I am a performance-driven hospitality leader with over a decade of progressive experience in hotel and resort operations, working across Croatia’s most respected hospitality brands — including Aminess Hotels & Resorts, Valamar Riviera, and Terme Sveti Martin. My strength lies in transforming operational strategy into results: boosting guest satisfaction, optimizing workflows, implementing robust quality systems (HACCP & ISO), and aligning large teams with brand goals. From food & beverage management to full property oversight, I’ve led teams of 150+ and overseen multimillion-euro budgets with a clear focus on efficiency, innovation, and team empowerment. Throughout my career, I’ve developed a hands-on, people-centric leadership style rooted in operational excellence, strategic thinking, and measurable impact. I’m passionate about creating systems that scale while delivering personalized guest experiences that set a property apart.