Ivan Mendez

- Supported daily operations and financial performance of a multifamily residential community. - Responsible for overseeing accounts receivable, rent collections, and delinquency management, including preparing late notices, coordinating with residents, and initiating eviction processes when necessary. - Managed resident relations by addressing concerns, negotiating payment arrangements, and maintaining high levels of customer satisfaction. - Handled administrative operations including lease documentation, compliance with Fair Housing regulations, and maintaining organized resident records. - Collaborated with onsite teams to support leasing efforts, occupancy goals, and overall community operations while ensuring adherence to company policies and procedures.