Iva Falina

At Euroins Bulgaria, my focus as Director of IT and Digitalisation revolves around spearheading our digital transformation journey. This recent transition builds on over four and a half years of experience as a Digital Transformation Manager, where I cultivated a niche in enhancing customer engagement through digital channels and driving operational efficiencies. My proficiency in web content creation and digital marketing has been instrumental in expanding our market presence. Prioritizing innovation and customer-centric solutions is at the core of our team's strategy. The skills honed during my tenure include seamlessly integrating technology to deliver exceptional service and value. At Euroins, we are committed to leveraging these competencies to ensure accessible insurance products and services reach emerging markets, reflecting our dedication to societal betterment through technological empowerment.