Brock Davies

- Delivered high-touch, personalized service to members and guests in a fast-paced private club environment. - Built strong rapport with repeat members, enhancing long-term relationships and overall member satisfaction. - Managed multiple priorities with professionalism and attention to detail during peak hours. - Collaborated with clubhouse, pro shop, and events teams to ensure a seamless guest experience.

- Created and implemented a prospecting program to generate new deal-flow for DPG Investments, a global private equity, merchant banking, alternative investment, and multi-family office advisory firm. - Leveraged my sales enablement, database development, CRM, and marketing automation expertise to engage a targeted audience of prospective partners. - Utilized my data acquisition skills to identify prospective partners, secure necessary contact information and to deliver targeted communication to address specific opportunities.

- Managed inbound and outbound direct to consumer sales efforts through 40-60 calls per day using sales enablement technologies and booking software. - Developed rapport with channel partners and key accounts to ensure top-of-mind consideration. - Ensured customer satisfaction by providing the best value by selling multiple customer service options. - Addressed customer service issues and complaints in a professional manner to generate positive outcomes.

- Learned everything there was to know about the hundreds of bikes we had in stock so that I could provide the customer with any information they needed. - Built and test rode many of our new bikes to make sure they were ready to be sold to the customers - Completed forms whenever a bike was sold or built and uploaded the form to a spreadsheet. This insured that we could keep keep track of the work done on the numerous amounts of bikes in our lot.