Ismail Osman Ismail

Software Developer(.NET) @ Somtel

About

Software Developer and Telecom Engineer with 10+ years of experience delivering end-to-end telecom and software solutions. Skilled in web applications, USSD/SMS platforms, API integrations, and process automation, with proven expertise in managing large-scale telecom systems and driving digital transformation. Strong track record of leading system migrations and building enterprise-grade applications that enhance performance, scalability, and customer experience.

Country

Somalia

City

Hargeisa District

Industry

Computer Software

Skill

Windows Services, Internet Information Services (IIS), ADO.NET, Entity Framework (EF) Core, Dapper ORM, .NET Framework, ASP.NET MVC, webforms, Bash scripting, Blazer, Bash, Data Analytics, Data Analysis, Cloud Infrastructure, Automation, Transact-SQL (T-SQL), Web Development, Full-Stack Development, Telecommunications Systems, Telecommunication Services

Experience

Software Developer(.NET)

Somtel

2022-9 - Present · 4 yrs 1 mo

Hargeisa, Woqooyi Galbeed, Somalia

• Design and develop dynamic web applications and APIs for internal and external integrations. • Build and maintain USSD and SMS applications to enhance customer self-service and bundle management. • Develop business support systems such as refund, exchange, and stock management tools. • Create monitoring and alerting systems for servers, background services, and USSD applications. • Automate workflows and implement data analytics to improve operational efficiency.

Telecom Engineer

Somtel

2014-11 - 2022-9 · 7 yrs 11 mos

• Managed, optimized and troubleshoot OCS, SMSC, USSD, and VAS systems to ensure service reliability. • Led migrations and upgrades of core charging, messaging, and policy systems to improve performance and scalability. • Integrated telecom platforms with mobile money and third-party systems for seamless customer services. • Developed Bash and SQL scripts for troubleshooting, bug fixes, and performance reporting. • Produced detailed analysis and technical reports to support operational decision-making.