Ismail Shaikh
Lead Generation Executive
India
Pune Division
Telecommunications
IT sector, Leadership, Maintainability, Online Support, Customer Service, Data Tracking, Connectrix, Shrink Management, B2B Commerce, Problem Solving, High Performance Teams, Attendance Management, Funnel Automated Data Collection, International Clients, Quality Control, International & Domestic Shipping, Organization Skills, Team Management, Award, Team Productivity
Experience
Lead Generation Executive
The Connections ITES Business Services Pvt. Ltd.
Managing B2B lead generation for telecom and business solutions. Handling data allocation, calling strategy, and lead funnel tracking.
Lead Generation Executive
The Connections ITES Business Services Pvt. Ltd.
Managed inbound and outbound lead generation operations. Handled roster planning, shrinkage tracking, and data allocation. Managed team performance and provided regular feedback. Prepared MIS reports, dashboards, and performance presentations. Ensured productivity targets and process compliance. Achievements: Star Performer of the Year (Client Recognition); Process Expert Award (Client Recognition).
Sales Representative
The-Connections
Pune Camp, Maharashtra, India
Working as a BPA for sales
Customer Support Associate
Concentrix – Amazon Process
Provided chat-based customer support to international clients. Maintained quality standards and response time. Delivered effective and timely query resolution.
Customer Support Executive
Einzigartige - Web & App Development Company
Pune, Maharashtra, India
Customer Service Executive
Einzigartig LPO & BPO Pvt. Ltd.
Handled domestic inbound and outbound calling. Provided customer support and issue resolution. Maintained productivity and quality benchmarks.
Education
Ismail Shaikh's Contact Information
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