Islam Saadawy
Business Development Manager | KSA @ Link Telecom
About
Results-driven Regional Business Development Manager and Sales Strategist with a proven track record of driving B2B growth and channel development across the MENA region. Specialized in IoT deployments, smart city solutions, broadcasting infrastructure, and comprehensive networking systems (Cisco, Teltonika, Huawei, Juniper).Expert in partner enablement and lead generation, with hands-on experience managing the full sales cycle from prospecting and solution design to techno-commercial proposals and vendor onboarding. I leverage data tools like SQL, Tableau, and Salesforce to drive data-driven decision-making and precise sales forecasting.Key Achievements:Sales Growth: Closed projects worth over 1 Million USD in a single quarter, consistently exceeding performance targets.Strategic Partnerships: Trusted advisor for global brands, aligning client needs with scalable, cost-effective industrial networking solutions.Technical Leadership: large-scale IoT infrastructure for enterprise and government verticals.
Saudi Arabia
Riyadh
Computer Software
Business Strategy, Deal Closure, Competitive Analysis, Building Business Partnerships, IT Sales, Office Software, Oral Communication, Food and Beverage Operations, Operating Systems, Key Performance Indicators, Shipping, Reporting, Report Manager, Data Analysis, Client Relations, Focus, Strategic Planning, Management, Interpersonal Communication, Post-Sales Support
Experience

Business Development Manager | KSA
Riyadh, Saudi Arabia
▪ Spearhead business growth across KSA & GCC for networking, IoT, and industrial connectivity solutions, managing end-to-end enterprise sales cycles. ▪ Built strategic alliances with Huawei, Teltonika, Juniper, DIGI, Planet & Robustel to deliver integrated network infrastructure and automation projects. ▪ Developed and scaled B2B distribution channels with system integrators, resellers, and enterprise clients, expanding market reach across industrial and commercial verticals. ▪ Led market intelligence initiatives and targeted lead generation campaigns, identifying high-potential opportunities in the KSA industrial sector.

Business Development Manager | UAE & KSA
Dubai, United Arab Emirates
▪ Generated and qualified leads across the Middle East (UAE & KSA) for IoT devices, routers, and network infrastructure solutions through targeted outreach and competitive market analysis. ▪ Closed a landmark deal exceeding 1M+ USD ▪ Managed the complete sales cycle client onboarding, contract negotiations, payment collection, and delivery of customised network solutions ensuring client satisfaction and long-term retention. ▪ Leveraged data analytics and CRM (Salesforce) tools to track sales performance, uncover trends, and refine go-to-market strategies, driving quality revenue growth. ▪ Conducted product presentations and technical consultations to align Teltonika's product portfolio with complex client business requirements.

Key Account Manager (Enterprise and Government)
Abu Dhabi Emirate, United Arab Emirates
▪ Managed a high-value portfolio of 40+ Enterprise and Government accounts including the Presidential Court, Ministry of Interior, AD Ports, ADNOC, Tawazun, and leading financial institutions, generating 150,000+ AED in monthly recurring revenue. ▪ Exceeded monthly sales targets by an average of 25% ▪ Acquired 15+ new accounts in the first quarter through data-driven prospecting, strategic account planning, and executive-level relationship management. ▪ Delivered regular performance reports, forecasting models, and growth roadmaps for C-level stakeholders, driving data-informed commercial decisions. ▪ Conducted client roadshows and executive engagements to strengthen brand loyalty and service adoption across key government and enterprise accounts.

Customer Success Manager
Dubai, United Arab Emirates
- Led customer onboarding to ensure smooth setup and product adoption. - Built strong client relationships to enhance satisfaction and retention. - Provided ongoing product education and training to maximize customer value. - Proactively resolved issues, ensuring a seamless customer experience. - Drove renewals and upsells by identifying growth opportunities aligned with customer needs.

Customer Service & Sales at Etisalat UAE, Dubai
Dubai, United Arab Emirates
- Generate leads and sales opportunities for telecom products and services to meet sales targets through a variety of channels, including cold calling and networking. - Build and maintain relationships with key customers and partners, providing exceptional customer service to foster long-term loyalty. - Interact with customers to offer guidance, point out products, and assist them in making purchasing decisions, ensuring a positive customer experience. - Maintain an in-depth knowledge of store products to provide suitable recommendations to customers, enhancing customer satisfaction through personalized service. - Operate the cash register and process sales transactions.

Customer Service & Sales at Vodafone Egypt
Egypt
- Selling products and services inside the Store. - Handling cash transactions and collecting payments. - Solve customers’ problems and ensure their satisfaction - Assist other team members with transactions when necessary - Meeting sales targets through upselling and crossselling.

Sales Executive
Elghamry
Egypt
- Selling food products and services inside the Store. - Assist the Store Manager in planning and improving strategies to attract customers - Handling cash transactions daily. - Negotiate/ close deals and handle complaints or objections.
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