Ishika Kapadia
Special Services Associate @ The Home Depot Canada
-
Canada
Marketing & Advertising
Digital Marketing, Digital Strategy, Content Analytics, Customer Service, Content Strategy, Accounting, Financial Accounting, Business Administration, Communication, Sales Processes, Customer Interaction, Written Communication, Teaching English as a Foreign Language, Image Design, Online Graphics, Brochures, Marketing, English, Presentations
Experience
Special Services Associate
The Home Depot Canada
Ontario, Canada
• Serving as the first point of contact for customers, addressing inquiries and concerns. • Managing customer orders, resolving complaints, and ensuring a positive shopping experience. • Encouraging customer participation in loyalty programs and credit card sign-ups to enhance satisfaction.
Digital Marketing and Social Media Co-ordinator
Pita Pit Canada
Brockville, Ontario, Canada
• Developed engaging content for various social media platforms to enhance brand visibility. • Planned a content calendar aligned with store campaigns, ensuring timely promotions. • Captured and curated in-store photos and videos for marketing use, showcasing store events and specials.
Sales Associate
Cleo
Ottawa, Ontario, Canada
• Provided customer service by creating a welcoming environment. • Engaged with customers to understand their preferences and offered personalized clothing recommendations. • Managed transactions efficiently, ensuring a seamless checkout process for a positive shopping experience.
Spoken English Tutor
Purple Patch Learning
Surat, Gujarat, India
Helped students learn basics of English grammar and comprehension.
Social Media Content Creator
Purple Patch Learning
Surat, Gujarat, India
Content Creator
Purple Patch Learning
Surat, Gujarat, India
Bookkeeper
Mahadev Textiles
Surat, Gujarat, India
• Record daily transactions • Assist with bookkeeping • Accounts payable & receivable • Prepare basic financial reports • Administrative support
Education
Lambton College
Marketing Management - Digital Media
SDJ International College
Major in Accounting and Auditing
Ishika Kapadia's Contact Information
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