Isha Goyal

Building and developing banking relationships with the leading financial institutions to provide mortgage services to our customers, Creating and managing the end to end operations of the mortgage process Ensuring collections from financial institutions within timelines. Controlling and tracking of customer dues monitoring outstanding payments & collection targets. Maintaining complete and accurate customer correspondence. Generating allotment letters and managing the preparation, audit and execution of sales agreements under the RERA guidelines Addressing to customer queries/complaints in person, over phone and through emails within stipulated time Preparing and maintaining MIS reports Performing cross-selling & referral revenue generation from existing allottees Developing strong business relationships with customers / stakeholders

Regular maintenance of 10+ electronic databases and handling of voluminous data. Managed a team of 100+ students and coordinated the work efficiently. Assist and advise in formulating plans and policies for the college events. Assisted physically challenged students

Wrote many articles and reports. Worked upon the Annual Magazine of NSS, IPCW. Brainstormed with the team to come up with engaging ideas

Secured first position in 2 research paper presentations Awarded with College Excellence Award and Outstanding Student of Commerce Department