Isaque Rodrigues

• Responsible for IT management and governance, developing contingency strategies and procedures, aiming at security, data protection, audits, and business continuity through information systems services. • Budget Preparation, Management, and Control (OPEX and CAPEX). • Relationship with suppliers of systems, hardware, deadline management (SLA). • Responsible for cost reduction of the IT department. • Management of voice and data links with operators. • Supervision, training, and support to the IT team (Support, Networks, Telecom and Systems) • Control of the team responsible for the administration of ERP JDEdwards - Oracle and Synchro Systems (Tax and Accounting Systems). • Responsible for managing IT projects and accountable for evaluating and identifying technological solutions. Main Projects: • Installation of the Service Desk System based on Itil Methodology (Manage Engine - Service Desk) and Spiceworks. • Implementation of Wireless Solution with Management by Wireless Switch (Local) or Cloud Management. • Management of the VMware VSphere Virtualization Project. • Migration from the local data center to a remote data center (Hosting, Colocation or Cloud). • Creation of an Infrastructure for new offices and warehouses (Distribution Center). • Wireless Outdoor communication between two buildings. • Implementation of IP Telephony Solution (SIP using Asterisk) consolidating the 0800 (Call Center Service) of all countries in Latin America, reducing E1 costs at branches. • Security management at workstations using WSUS, Proxy (Squid), EPo McAfee, and automatos. • Migration from Domain Controller Windows 2003 to Windows 2008. • Migration of SQL Server databases. • Installation of Backup Solution using IBM System Storage TS3100 Tape Library and CA Backup Software. • Implementation of dedicated Internet Links, Lan-to-Lan, MPLS, and integration of websites with suppliers, branches, and business partners using ipsec VPNs with failover.

• Administration of networks and systems with servers in Windows and Linux environments on VMware Vsphere, AWS, and Softlayer platforms. • Exchange Online (Office 365) Exchange Server / Postfix email server administration and support. • Web Systems Administration (Apache, JBOSS, Websphere, and IIS). • Network management and security using Firewall (DFL Line - D-Link). • Installation and Monitoring of Systems and Networks: WSUS, Proxy (Squid), Nagios, Cacti, Zabbix. • Hardware and Software control using the Automatos, Service Desk (Manage Engine), and Spiceworks inventory system. • Administration of Mysql Database, SQL Server, Oracle, Client-Server Antivirus Server, Host DLP using Mcafee - EpO, Central PBX (Digitro, Elastix and Asterisk), network equipment, such as Switches, Cameras, Print Servers, Access Points, Firewalls and IP Surveillance System using Digifort server.

• Responsible for training of IT support staff. • Management of voice and data links. • Network and System administration in windows and Linux environment. • Supporting 1st and 2nd level for Software, Hardware and user. • Implementation, administration and support of postfix server and exchange server and firewall using OpenBSD and Iptables. • Test analysis on software of communication client / server. • Implementation and administration of Bacula Software (Backup Server). • Analysis, processing and manipulation of data in the Oracle database. • Antivirus Client Server Administration (TREND). • Procurement of IT hardware, software, maintenance products and services. • Management of calls from PBX using “Sumus Tarifador”.

• Network and System administration in windows and Linux environment. • Management of CRM and ERP System (Omega, Datamace). • Supporting 1st and 2nd level for Software, Hardware and user. • Management of internal & hosted network infrastructure including: firewalls,servers, switches and telephony. • Oracle and MySql Database administration. • Procurement of IT hardware, software, maintenance products and services. • Report Developer using Oracle Database. • Implementation, administration and support of sendmail, postfix and Lotus Notes Mail Server. • Antivirus Client Server Administration (Symantec). • Network Management using the following firewalls: Iptables, Sonicwall and BRMA.