Isaiah Oladayo O.

• Directed operations for Goshen Stars FC, overseeing club executives and providing guidance to the team manager and coach. • Managed partnerships to enhance club visibility and opportunities, leading to increased sponsorships and player development. • Implemented welfare programs for the team, ensuring a supportive and thriving environment for players.

* Liaise with superior to make decisions for operational activities and set strategic goals * Liaise with foreign partners so as effectively carry out technical operations in the organization * Provision of internet services through VPN Tunnel * Negotiating wholesale agreements between Foreign partners (e.g., Bandwidth, wholesale, etc.) Routing and switching, interconnection, wholesale, and data center colocation services * Plan and monitor the day-to-day running of business to ensure smooth progress * Supervise staff from different departments and provide constructive feedback * Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements * Manage procurement processes and coordinate material and resources allocation * Oversee customer support processes and organize them to enhance customer satisfaction * Review financial information and adjust operational budgets to promote profitability * Revise and/or formulate policies and promote their implementation * Manage relationships/agreements with external partners/vendors * Evaluate overall performance by gathering, analyzing and interpreting data and metrics * Ensure that the company runs with legality and conformity to established regulations

* Manage relationships with partners/vendors (likes of Airtel, 9mobile and MTN Nigeria) * Managing relationship with Landlords or Network tower owners so as to enhance a good deal closure, whilst enabling rental and installation of our radio monopoles on their building roof tops, or colocation enabling * Generate customers, follow-up and close sales lead * Handles and supervise client network installation process * Support customer after sales service and ensure fault calls are resolved * Maintaining and monitoring staffing, levels, Knowledge-Skills-Attributes (KSA), expectations and motivation to fulfill organizational requirements * Negotiation of complex agreements with upstream providers (Telecommunication partners and/or Internet Exchanges) * Overseeing of daily operations of the company and the work of executives ( IT, Marketing, Sales, Finance, etc.) * Lead employees to encourage maximum performance and dedication * Designing and implementation of business strategies, plans and procedures * Planning by prioritizing customer, employee, and organizational requirements * Write and submit reports to the CEO in all matters of importance * Participate in expansion activities (investments, acquisitions, corporate alliances etc.)

- Real-time field support for the execution of issue resolution - Configuration and setup of router's (Mikrotik, TP-link and Cisco) - Installation and configuration of Ubiquiti and Cambium radios for internet service provision

IT Managed Service(cloud unboarding) - Provision of technical support to the customer on site, whenever necessary - Management of customers issue on ticket management system (CARES) - Delivery of service as defined by SLA or KPI (Respond, Restore, Resolve, etc.)

Execution of preventive maintenance, Repair and Installations(Camera and anti-skimming device) of wincor-nixdorf ATM machines. - Provision of technical support to the customer remotely - Provision of technical support to the customer on site, whenever necessary - Management of customers issue on ticket management system - Delivery of service as defined by SLA or KPI (Respond, Restore, Resolve, etc.)

Engineering and assembling of 070 chainsaw machines - Provision of technical support to the customer remotely - Provision of technical support to the customer on site, whenever necessary

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