Isaiah Kieren

Operations Manager

About

Manager with extensive experience in logistics and team leadership. Proven track record of implementing innovative processes within high-pressure environments. Adept at managing continuous improvement to achieve organizational goals. Successfully managed over 100 employees during peak operations, receiving commendations for performance under pressure. Implemented a new scanning process that ranked teams in the top 5 listing for package scan compliance consistently. Reconstructed Snow con process for Fortune 500 company. Recognized with multiple awards, including Bravo Zulu, and honorable mentions from senior management, as well as vice president and director level.

Country

United States

City

Collierville

Industry

Transportation/Trucking/Railroad

Skill

Fortune 500 Account Management, Operational Efficiency, Management, Budget Management, High-Pressure Environments, Strategic Planning, Budgeting, Budget Compliance, Safety Regulations, Managing Associates, Process Improvement Consulting, Long Term Business Planning, Data Management, Operational Planning, Increase Productivity, Pandemic Influenza, Reducing Operating Costs, Reporting & Analysis, High Performance Teams, Conflict Resolution

Experience

Operations Manager

Fedex Express

2023-10 - Present · 3 yrs

Currently overseeing operations for the Washington DC and Honolulu market, focusing process optimization and budget management. • Optimized operations while simultaneously reducing budget expenses across two major markets. • Developed a new scanning process that achieved top 5 market rankings for package scan compliance. Received multiple Bravo Zulu awards for outstanding performance and recognition from the Vice President of FedEx Express.

Outbound Manager

Fedex Express

2021-5 - 2023-10 · 2 yrs 6 mos

Led the Detroit and Ontario Canada markets, implementing innovative operational strategies to enhance efficiency. • Transformed operations into a new standard for FedEx result, recognized across the Memphis World Hub. • Participated in snow con team, re-engineering processes in collaboration with upper management. Awarded for exceptional leadership during inclement weather conditions, maintaining productivity.

Manager

Fedex Express

2019-12 - 2021-5 · 1 yr 6 mos

Managed a team of 100+ employees, ensuring operational efficiency and employee development. • Oversaw daily operations and employee management, including training and development. • Successfully increased production capacity despite staffing challenges during covid - 19 pandemic. • Appointed president of safety initiatives and hosted all management meetings to enhance communication regarding company safety rules and regulation. • Collaborated with companies vice president and engineer teams on a project to track non-conveyable packages.