grace isabelle

ort manager

About

To secure challenging responsibilities within a global environment in the arena of IT Consultation, Project Management, Business and Process Re-engineering and Transformation.

Country

malaysia

City

malaysia

Industry

telecommunications

Skill

project management, business analysis, business strategy, software project management, microsoft office, web development, sdlc, business process improvement, business intelligence, requirements analysis, experienced business analyst, it management, vendor management, business process re engineering, management, strategic planning, business development, project planning, change management, negotiation, integration, analysis, business process, process improvement, budgets, program management, requirements gathering, ms project, banking, team management, software development life cycle

Experience

compliance and quality control executive

hong leong bank berhad

2005-1 - 2008-1 · 3 yrs 1 mo

As a compliance and quality control I was in charge of department performance and delivery by tracking, measure, control the error. The project which I lead Document Tracking System ( IDTS) was a major success whereby operation productivity has increased and error rate lowered down tremendously. The auto assignment of document processing increase staff productivity. Other key areas of success are in vendor management, budgeting, and supply and chain management.

senior it business analyst

ambank berhad

2008-1 - 2015-3 · 7 yrs 3 mos

Subject matter expert in development life cycle, project management, multiple project deliverable, customer solution, system interfaces integration, organization change, Malaysia Central Bank Compliance, Hire Purchase Act Compliance, vendor management. Strong analytical skills, creative, out of box, a deep business understanding to define the accurate business requirement. In short: 110 projects per year, 5 system programmers, various project managers and business users across functional departments in the bank.