Isabelle Abia

Isabelle Abia

Customer Engagement & Bulk Scheduler @ Air Products

About

#TeamWork #Humans #Quality #ExcellentCustomerCare #DailyChallenge #LogisticChainManagement #DailyProblemSolving #MakeWorkWorth #Teleoperating #Respect #Balance #Movement #AcceptChange #Environment #LessIsMore #Communication #Guidelines

Country

Spain

City

Greater Barcelona Metropolitan Area

Industry

Chemicals

Skill

Desarrollo empresarial, Estudio de satisfacción del cliente, Servicio centrado en el cliente, Tramitación de pedidos, Marketing de productos, Comunicaciones internas, Administración, Servicios al cliente, Marketing orientado al cliente, Compromiso de los clientes, Logística de importaciones, Comunicación escrita, Gestión de experiencia del cliente, Análisis de marketing, Gestión de productos, Venta directa, Coaching, Operaciones de atención al cliente, Operaciones en la cadena de suministro, Operaciones de importación/exportación

Experience

Air Products

Customer Engagement & Bulk Scheduler

Air Products

LinkedIn
2018-9 - Present · 8 yrs 1 mo

Barcelona, Cataluña, España

Part-Time Freelance

Coaching Assistance

Part-Time Freelance

2016-1 - 2020-9 · 4 yrs 9 mos

Castelldefels, Barcelona - Spain

Experience in interventions within multicultural meetings in Marketing, Product Service Quality, Customer Management, mainly regarding query's resolutions, as also technical meetings in different languages within a wide variety of industrial manufacturing companies. Having been part during ISO process establishings for companies towards quality management within every stage. Still believing that quality is and will always be key for success.

Agentur Hans Peter Vogelsanger

Senior Customer Care & CRM

Agentur Hans Peter Vogelsanger

2010-12 - 2018-9 · 7 yrs 10 mos

Barcelona

Import Export Area Consumer Goods Sales Pre - and Post - Services (Shoe Industry, Wood Veneer and Artifitial Flower and Plants Industry). Solve allround problems to satisfy customer requirements within a continuos changing environment. Communication, focus on fast and qualified answers in order to satisfy customer's demand with expected solutions. Good communication skills in different languages and good knowledge of different culture's having knowledge of the different consumer habits. Good understanding of the different customer/market demands of other European countries, making possible to forward the right defined orders, just in time and helping suppliers adapt the resources by understanding the customers perception of their sold goods. Bring offer and demand together creating a fluent communication channel within an allround customer satisfied environment.

PANIKER . Ingeniería en Adhesivos

Export Specialist

PANIKER . Ingeniería en Adhesivos

LinkedIn
2009-9 - 2010-11 · 1 yr 3 mos

Sant Boi de Llobregat (BCN)

Empresa sector químico. Técnicos en Adhesivos. Relacionado a Beardow & Adams UK. Export responsable. Placing the foreign orders for countries all over the world and supervise its good execution on time and covering the different export requirements of every country. Assistant of Marketing/Sales Manager.

Ayuntamiento de Castelldefels

Education Coordinator

Ayuntamiento de Castelldefels

2009-4 - 2009-12 · 9 mos

Castelldefels (BCN)

Actualisation administration Web - Page under the guidance and supervision of the City Council education department. Support in organisation and representation of the Annual Extrascolar Activities Performance by the end of the School Year sponsored by the public entity. Good opportunity to return into the professional environment part - time and having had the opportunity to have an important insight how public gubernamental organizations work on a city council level!

Fluidra

German Market Executive for the Marketing Division of HQ

Fluidra

LinkedIn
1998-1 - 2001-12 · 4 yrs

Sabadell y alrededores 1 year HQ based, and 3 years Home Office based

Empresa Sector Piscinas y Accesorios, Tratamiento de Aguas, Riego

Esprit Personalberatung GmbH Zürich https://www.esprit.ch/

Executive Marketing Assistant

Esprit Personalberatung GmbH Zürich https://www.esprit.ch/

1997-6 - 1997-10 · 5 mos

Zürich y alrededores, Suiza

For the services of the General Marketing Manager at ABB HQ Zürich Örlikon. Temporary Employment.

Hüls  Española S.A.

Internal Sales Consultant

Hüls Española S.A.

1994-9 - 1996-8 · 2 yrs

Barcelona y alrededores, España

Empresa Sector Químico Área Responsabilidad Tensioactivos y Resinas

Mercedes-Benz Spain

MRP Responsible & Public Relations Representative

Mercedes-Benz Spain

1990-11 - 1993-10 · 3 yrs

Barcelona y alrededores, España

Automotive Industry ( Mercedes Benz España S A ) Responsible for the Planning of Spare and Series Parts Production on time to cover the German Plants Manufacturing orders for the Car-Line's of Sindelfingen, Stuttgart, Düsseldorf and Berlin. January until Agost 1992 under the Supervision of the Dept. Public Assumptions, MBE Madrid, Event management in order to cover the internal Communication in between the participating parties during the MB España Collaboration on the Olympic Games of Barcelona 1992 with the different entities of Sport, Press, Key-Customer (VIP's) and other related companies. Offices at Sales agent Automóviles Barcelona Compte Urgell Barcelona.

Hotel Suizo Castelldefels

Allround Hotel Business Customer Service

Hotel Suizo Castelldefels

1990-5 - 1990-10 · 6 mos

Castelldefels, Spain

Allround management Small Hotel in a familiar ambience

Education

Universitat de Barcelona

Universitat de Barcelona

LinkedIn

ADE

2006 - 2006
University of Staffordshire

University of Staffordshire

LinkedIn

Administración y gestión de empresas, general

1996 - 1997 · 1 yr

Entrenando durante el año de estancia.

ESERP Business & Law School

ESERP Business & Law School

LinkedIn

Business, Management, Marketing, and Public Relations

1993 - 1996 · 3 yrs
HKV Aarau

HKV Aarau

LinkedIn

Accounting and Administration

1986 - 1989 · 3 yrs

Isabelle Abia's Contact Information

Email

******@***.com

Phone

(**) *** ****

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