Isabelle Abia
Customer Engagement & Bulk Scheduler @ Air Products
About
#TeamWork #Humans #Quality #ExcellentCustomerCare #DailyChallenge #LogisticChainManagement #DailyProblemSolving #MakeWorkWorth #Teleoperating #Respect #Balance #Movement #AcceptChange #Environment #LessIsMore #Communication #Guidelines
Spain
Greater Barcelona Metropolitan Area
Chemicals
Desarrollo empresarial, Estudio de satisfacción del cliente, Servicio centrado en el cliente, Tramitación de pedidos, Marketing de productos, Comunicaciones internas, Administración, Servicios al cliente, Marketing orientado al cliente, Compromiso de los clientes, Logística de importaciones, Comunicación escrita, Gestión de experiencia del cliente, Análisis de marketing, Gestión de productos, Venta directa, Coaching, Operaciones de atención al cliente, Operaciones en la cadena de suministro, Operaciones de importación/exportación
Experience

Coaching Assistance
Part-Time Freelance
Castelldefels, Barcelona - Spain
Experience in interventions within multicultural meetings in Marketing, Product Service Quality, Customer Management, mainly regarding query's resolutions, as also technical meetings in different languages within a wide variety of industrial manufacturing companies. Having been part during ISO process establishings for companies towards quality management within every stage. Still believing that quality is and will always be key for success.

Senior Customer Care & CRM
Agentur Hans Peter Vogelsanger
Barcelona
Import Export Area Consumer Goods Sales Pre - and Post - Services (Shoe Industry, Wood Veneer and Artifitial Flower and Plants Industry). Solve allround problems to satisfy customer requirements within a continuos changing environment. Communication, focus on fast and qualified answers in order to satisfy customer's demand with expected solutions. Good communication skills in different languages and good knowledge of different culture's having knowledge of the different consumer habits. Good understanding of the different customer/market demands of other European countries, making possible to forward the right defined orders, just in time and helping suppliers adapt the resources by understanding the customers perception of their sold goods. Bring offer and demand together creating a fluent communication channel within an allround customer satisfied environment.

Export Specialist
Sant Boi de Llobregat (BCN)
Empresa sector químico. Técnicos en Adhesivos. Relacionado a Beardow & Adams UK. Export responsable. Placing the foreign orders for countries all over the world and supervise its good execution on time and covering the different export requirements of every country. Assistant of Marketing/Sales Manager.

Education Coordinator
Ayuntamiento de Castelldefels
Castelldefels (BCN)
Actualisation administration Web - Page under the guidance and supervision of the City Council education department. Support in organisation and representation of the Annual Extrascolar Activities Performance by the end of the School Year sponsored by the public entity. Good opportunity to return into the professional environment part - time and having had the opportunity to have an important insight how public gubernamental organizations work on a city council level!

Executive Marketing Assistant
Esprit Personalberatung GmbH Zürich https://www.esprit.ch/
Zürich y alrededores, Suiza
For the services of the General Marketing Manager at ABB HQ Zürich Örlikon. Temporary Employment.

Internal Sales Consultant
Hüls Española S.A.
Barcelona y alrededores, España
Empresa Sector Químico Área Responsabilidad Tensioactivos y Resinas

MRP Responsible & Public Relations Representative
Mercedes-Benz Spain
Barcelona y alrededores, España
Automotive Industry ( Mercedes Benz España S A ) Responsible for the Planning of Spare and Series Parts Production on time to cover the German Plants Manufacturing orders for the Car-Line's of Sindelfingen, Stuttgart, Düsseldorf and Berlin. January until Agost 1992 under the Supervision of the Dept. Public Assumptions, MBE Madrid, Event management in order to cover the internal Communication in between the participating parties during the MB España Collaboration on the Olympic Games of Barcelona 1992 with the different entities of Sport, Press, Key-Customer (VIP's) and other related companies. Offices at Sales agent Automóviles Barcelona Compte Urgell Barcelona.

Allround Hotel Business Customer Service
Hotel Suizo Castelldefels
Castelldefels, Spain
Allround management Small Hotel in a familiar ambience
Education
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