Isabel Queirós
Direct and Indirect Head of Global Sourcing and Procurement @ SER Senior Exclusive Residences
About
Managing the full procurement cycle for both direct and indirect categories, with a strong focus on strategic sourcing, supplier partnerships, cost optimization, and sustainability. My role covers essential categories critical to operational excellence in the healthcare and service sectors. Leading sourcing strategies and contract negotiations across direct and indirect spend. Identifying, qualifying, and managing suppliers for cost-effectiveness and service quality. Implementing sustainable sourcing practices aligned with ESG goals (e.g., renewable energy). Working cross-functionally with internal teams (Operations, Finance, ESG, Clinical) to align needs with market capabilities. Driving cost-saving initiatives and procurement process improvements. Ensuring supplier compliance, risk mitigation, and consistent performance evaluation.
Portugal
Lisbon Metropolitan Area
Government Administration
Aprovisionamento estratégico, Gestão de pessoas, Gestão de stakeholders, Indicadores-chave de desempenho, Iniciativas estratégicas, Benchmark, Espírito de equipe, Relacionamentos interpessoais, Criação de relacionamentos, Inglês, Gestão de estoques, Coaching de negócios, Eficácia organizacional, Tomada de decisão, Atendimento ao cliente, Coaching executivo, Microsoft Excel, Gestão de tempo, Parcerias estratégicas, Vendas e marketing
Experience
Direct and Indirect Head of Global Sourcing and Procurement
SER Senior Exclusive Residences
Lisboa, Portugal
SER was born from the conviction that Portugal lacked assisted living residences offering hotel-level quality, personalized care, and a human-centered approach. With 9 residences currently operating across the country, our mission is simple: happy clients and families. We aim to become the leading brand and the top private operator in the Assisted Living sector in Portugal.
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Education
Nova School of Business and Economics
Executive Coaching
acreditatation by ICF in Executive Coaching
Nova School of Business and Economics
Desenvolvimento pessoal
AESE Business School
Saúde
American College of Healthcare
Congress on Healthcare Leadership “Discovering Possibilities & Opportunities” – A
Nova School of Business and Economics
Leadership in Healthcare Delivery
SDA Bocconi
Training Program in Health Economics and HTA” –
IESE Business School
Gestão
Universidade Católica Portuguesa
Engenharia Alimentar
Isabel Queirós's Contact Information
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