Isabel Hogan

Directed department operations within a multi-functional facility, aligning testing strategy, quality systems, and resource planning with regulatory requirements and client commitments. Drove cross-functional collaboration, process optimization, and data-informed decision-making to enhance operational performance and ensure consistent, high-quality outcomes.

Directed daily operations of the Physical Testing and Sensory Analysis department, managing and mentoring a team of 11 to deliver accurate, timely, and compliant quality evaluations. Oversaw end-to-end sample flow, physical testing, and sensory analysis processes to maintain testing integrity and ensure samples adhered to regulatory and client standards. Collaborated with clients to understand their testing needs, provide updates on sample progress, and communicate results. Applied project management, process improvement, and data analysis skills while supporting cross-functional collaboration, guiding and coaching team members, creating clear work instructions, and proactively addressing challenges to ensure smooth operations and consistently high-quality outcomes.

Managed sample flow and established testing parameters aligned with client requirements and regulatory guidelines. Led sensory evaluations to ensure product integrity and compliance while training and guiding team members in quality procedures. Partnered with senior seafood experts and completed FDA/NFI seafood courses, developing specialized expertise in seafood quality assessment and container integrity inspections. Maintained and calibrated laboratory equipment to ensure accuracy and reliability in testing. Coordinated shipping and logistics to support timely sample movement, and provided responsive client service by addressing inquiries and clarifying testing results.

Ensured product quality and consistency by evaluating samples through detailed physical property testing and sensory analysis. Worked independently and collaboratively with team members to monitor adherence to established standards and client specifications. Continuously refined personal testing techniques and methods to improve accuracy and reliability.