Igor Roder

Como Diretor de Delivery na MyTs, lidero a estratégia integrada das frentes de Produtos, Projetos, Tecnologia e Suporte, com o objetivo de garantir excelência operacional e acelerar o crescimento sustentável da companhia. Minha atuação foca em transformar a complexidade técnica em soluções ágeis, garantindo que a MyTs seja um parceiro estratégico e de alto impacto para seus clientes. Minhas principais responsabilidades incluem: • Governança de Entrega 360º: Gestão unificada de todo o ciclo de vida da solução, desde a concepção do produto e execução do projeto até a sustentação técnica e suporte ao cliente final. • Alinhamento Estratégico e Tecnologia: Garantir que o roadmap de tecnologia e produtos esteja estritamente alinhado aos objetivos de negócio e às necessidades de escala dos nossos clientes. • Gestão de Stakeholders e Parcerias: Atuar como ponto focal executivo para assegurar a transparência, a confiança e a entrega de valor real em projetos de alta complexidade. • Liderança de Times de Alta Performance: Gestão direta e desenvolvimento de lideranças nas áreas de tecnologia e operações, fomentando uma cultura de colaboração, inovação e foco no cliente. • Eficiência e Escala: Estruturação de processos e metodologias que permitam à MyTs acelerar seu ritmo de crescimento sem perder a qualidade e a segurança das entregas. • Foco em Customer Experience: Elevar o padrão do suporte técnico e do atendimento, garantindo que o suporte não seja apenas reativo, mas uma peça chave na retenção e satisfação dos parceiros.

I lead the strategy and execution of Digital Transformation and Innovation in Tereos' Technology department. My focus is to drive growth and operational efficiency through the adoption of emerging technologies, process modernization, and the development of digital solutions that generate sustainable value for the business, thus ensuring that technology is a competitive differentiator and a driver of change within the company. Driving transformation through technology.

As an IT Leader at Tereos Brazil, I manage the IT Governance and PMO departments, driving operational excellence and digital transformation within a global environment. My work focuses on delivering results by aligning Technology with core business objectives. Key Responsibilities & Achievements IT Ecosystem Management: Orchestrating IT services, applications, and processes to ensure governance and operational efficiency. Audit Leadership: Leading internal and external IT audits, ensuring adherence to regulatory standards and strengthening IT security and governance frameworks. Project Excellence: Managing a diverse portfolio of demands for IT Brazil using both Waterfall and Agile methodologies, maximizing ROI and value delivery to the company. Performance Management: Managing team goals and KPIs, fostering a culture of continuous improvement and measurable results. Communication & Engagement: Leading strategic communications and IT events to engage stakeholders and promote cross-departmental collaboration. ITSM & SSC Innovation: Directing the evolution of the ServiceNow platform in Brazil, implementing solutions that enhance user experience and operational efficiency. Providing consultative support to the Shared Services Center (SSC) and its workflows. Team Leadership: Leading multidisciplinary teams across the PMO and IT Governance sectors.

In charge of the strategic direction, team management and results of the Delivery division composed of the following clients: Grupo Casas Bahia, OLX, iFood and BanQi. • Strategic management: Creation and monitoring of success plans and responsible for the executive relationship with customers.. • Results management and financial health: Budget control, responsible for achieving the cell's annual goals and results, as well as revenue and MB growth. • People management: Leadership of multidisciplinary teams divided into multiple Tribes and Squads, Structure with more than 100 FTEs.

• In charge of the strategic directions of the Projects, Products, Customer Support, and IT Operations departments. • Responsible for the structuring of the new Consulting and Customer Excellence departments. • Management of annual strategic plans, budgets, goals and for the improvement of the departments results and revenue growth, reporting to the CEO and Board. • Leadership of multidisciplinary teams throughout Brazil. (40 FTEs.)

• In charge of the structuring and management of the IT Governance department. Processes landscape, policies and IT procedures governance. • In charge of the IT annual budget planning and management. • IT third party management, contracts renewals and IT payments processes. • In charge of the IT Projects & PMO department, IT Portfolio and methodologies management. • Responsible for the leadership of multidisciplinary teams and with the mission of raising the level of maturity in governance and the deliveries quality of the IT Brazil. • In charge of the MTP process, resources capacity planning and reporting. • Reporting of IT goals and KPIs for the company board.

• In charge of the structuring and management of the IT Governance department. Processes landscape, policies and IT procedures governance. • In charge of the IT annual budget planning and management. • IT third party management, contracts renewals and IT payments processes. • In charge of the IT Projects & PMO department, IT Portfolio and methodologies management. • Responsible for the leadership of multidisciplinary teams and with the mission of raising the level of maturity in governance and the deliveries quality of the IT Brazil. • In charge of the MTP process, resources capacity planning and reporting. • Reporting of IT goals and KPIs for the company board.

• IT Business Partner in charge of the relationship and IT projects (local and global) of Supply Chain and Commercial departments. • Responsible for understanding the business goals and gaps, for support the processes mapping, for analyze and figure out the best global solution in technology for each scenario. • Responsible for projects management, financial budget management, leading the suppliers involved and ensuring the best delivery with the highest possible value added for business and for the company.

• In charge of the portfolio and engineering projects management in the approval stage of properties and lands. • Led a Scrum squad and responsible for spread the agile culture in the company.

• Responsible for IT projects management for organizations of diverse types of segments and profiles. (Walmart.com, Usina Guarani, Geru and Titans Group). • Leadership of multidisciplinary teams and squads. • Over than 15 projects delivered and participation in the Black Friday periods.

• Responsible for the Projects Management Office, to maintain and evolve the development methodology of the company and the quality of several deliveries. • Management of the Projects, Development, UX and Support teams, directing and controlling the standard quality of deliveries. • Analyze and monitor projects health and relationship with the clients. • Featured Projects: o New website American Express Brazil (November 2013). o Bradesco's Portal (February 2013). o Pré Compensa Bradesco (December 2012) - iPad, iPhone and Android Apps. o Corporate Intranet Habib's (January 2012) - 6.000 of employees.

• Responsible for the diagnosis of needs of e-commerce projects and conduct of the projects with the technical team. • Responsible for the operations and the results of sales of two important ecommerce stores (Nokia Store and Tricoloreletro) and for the coordination of the teams involved.

• Clients served: Nike, Lacoste, Pepsico, Diageo, Multishow, Oi, Brastemp, C&A, Yahoo and Souza Barros. • Guiding the technical possibilities of the projects in the planning phase. • Manage all phases of projects online, since the establishment of scope and business rules until the effective delivery. • Manage schedules and relationships with multiple suppliers (national and global) and internal teams. • Projects fee management, consulting upgradeable phase and features. • Online projects: more than 30 websites, platforms, portal, Facebook applications, integrations with Twitter and mobile Apps. • Featured Projects: o Project Nike Rio-SP| Client: Souza Barros. o Project BOVAP | Client: Souza Barros Broker. o Project Outros500 | Client: Multishow.

O Programa de Pós-Graduação Gestão de Novas Tecnologias, Transformação Digital e Agilidade tem como objetivo promover o desenvolvimento de participantes: • Compreender os impactos das tecnologias digitais na sociedade e a interação de mercado. • Desenvolver estratégias digitais para avaliar modelos de negócios. • Participar na gestão de projetos estruturados por meio de métodos ágeis. • Compreender como a transformação digital pode resultar em soluções robustas e que garantam crescimento exponencial em organizações. • Utilizar tecnologias destrutivas na diferenciação do produto ou serviço digital.

Agilidade, gestão de pessoas, versatilidade, relacionamento interpessoal, liderança, criatividade e engajamento da sua equipe. O Gestor de Projetos do futuro tem este desafio. Sempre tendo em mente os novos drivers que vão criar um melhor amanhã: Tecnologia, Inovação, Ciência e Humanidade.

2008 :: Melhor PIC - Projeto Integrado de Comunicação.