Iris Tan

In Oracle, my role as a Business Development Consultant is to engage with clients and companies as I work with them to understand their needs, areas of improvement and requirements in Finance , HCM ,marketing and Customer Experience aspect. I, then, provide them with cloud solutions applications targeting their challenges and focusing on improving the process, growth, and profits within their organization.

In Oracle, my role as a Business Development Consultant is to engage with clients and companies as I work with them to understand their needs, areas of improvement and requirements in marketing and Customer Experience aspect. I, then, provide them with cloud solutions applications targeting their challenges and focusing on improving the process, growth, and profits within their organization.

• Responsible for establishing and maintaining long-term customer relationship within the assigned customer in order to achieve the profitable growth revenue of existing accounts and development of new customers. • Demonstrates good strategies and ability to grow marketing penetration. • Manage and develop good relationship with client under my portfolio. • Manage daily sales operation matter. • Identify and resolve client concern. Ensure all customer inquiries and complaints are handled promptly and ability to handle difficult customers professional. • To make Power Hour calls to customer at all time during scheduled call period. • Meet assigned targets for profitable sales volume and strategic objectives of the Company KPI.

• Provides sales support and with greater account responsibility in an assigned territory/account. • Conducts field visits. • Consistently maintains a 6-month rolling pipeline and meets Inside Sales Rep led goals set by segment management • With little supervision, proactively contacts customers and sells products, and services. • Completes lead follow-up within assigned area of responsibility. • Establishes professional working relationships with the client and seeks out new opportunities in account. • Works in assigned territory/ account for APJ • Shares quota with the field • Able to apply develop subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives. • Works on problems/projects of diverse complexity and scope. • Exercises independent judgment within generally defined policies and practices to identify and select a solution. • Conflict resolution skills. • Coaching skills • Solid understanding of sales process. • Strong presentation and communication skills and Inside Sales skills working directly with customer and cross functional teams. • Project Management skills

• For our Sales Team developing his service for a market leader within the Technology sector. Look for a Business Developer with a Solid Sales Profile.
 • Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)
 • Identify leads and conduct lead management
 Successful execution of permanent and segment specific telemarketing campaigns

 Planning Management
 Successfully identifies priority accounts and connects them with appropriate campaign programs in high-level territory plan. • Establish first contact with prospects via phone and/or e-mail and introduce these prospects to the products and services

 • Relationship Management 
Handles an inbound and outbound calls, accurately executing campaigns through CRM activities • Demonstrates effective call handling by:
 -Successfully solving customer issues and challenges
 - Developing and maintaining detailed knowledge of HP’s Enterprise line of products 
 -Developing and maintaining HP product knowledge
 -Support and contribute to sales and marketing campaigns for the Southeast Asia region

• Assist department head to achieve the objective and ensure the strategies and task implement are succeed and effectively.
 • Builds business by identifying and selling prospects; maintaining relationships with clients • Researching and analyzing sales options& evaluating client position in the industry
 • Maintains quality service by establishing and enforcing organization standards.
Organist possess a high level of administration ability to manage paperwork.
 • To follow up sales leads generated by marketing activities via telephone. 
 • Efficiently respond to any e-mail or telephone queries in a calm and friendly manner.
 • Prepare quotation and dealing with prospective corporate customers.
 • Perform consistence follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
 • Liaise with Merchandising Department for pre-purchase workflow.
 •Responsible for the overall sales process, to include preparation of proposals and quotations.
 • Gather market and customer information and provide feedback on buying trends.
 • Negotiate the terms of an agreement and closing sales.
 • To prepared detailed proposal documents.
 • To produce accurate written quotations and product summaries for customers.
 • To provide the services most suitable to the client’s needs, cost and time restraints for the stock delivery • Maintain up-to-date billing system
 • To initiate regular and systematic telephone follow up of customers and maintain records using a SBClient system. • To monitor and follow up the collection of payments from corporate customers before the due date.