Iris Foo

Stepped in to guide planner group, to coordinate customer escalations. Continue to drive workcell revenue’s to achieve monthly and quarter revenue. Oversee forecast commitment, and liaised with cross functional department to meet customer demand. Achievement • Successfully rank up from senior planner to planning supervisor to assistant planning manager over the span of 6 years. • Outperformed revenue expectation, successfully growing workcell revenue an average of 10% per year over past 6 years. • Coached the planning team on effectively ensuring sustainability in team performance.

Developed and ensure the execution of an achievable production plan through sizing the customer's demand based on availability of raw materials and capacity. Drove SSD (Schedule Ship Date) and no plan late for more than 5 days. Collaborating closely with cross department on all operation issues and liaised with counterpart for escalation issue to meet customer satisfaction. Achievement: • Successfully met consecutive three quarters of fiscal year 2013 revenue without failed. • Reduced 30% of process cycle time by changing operation process flow sequence partnered with cross functional team. • Reduced 80% of plan late for new package within 1 month. • Resolved delinquent SSD for new package within 2 weeks.

Coordinate and lead junior planner on the OTD/CRD report, E&O report, Aging report, MPS upload, etc. Develop and ensure the execution of an achievable production plan through sizing the customer's demand based on availability of materials and capacity. Focused on minimising investment on materials while sup- porting the customer's satisfaction of 100% on-time delivery to customer. Achievements: • Assisted to hit 33 Millions monthly revenue sales, which this embarked the very first time in history, the highest revenue sales with customer. • Assisted customer in meeting Q4 year 2009 revenue; subsequently receiving appreciation and recognition from customer who traveled all the way from US • Exceeded all quarters of year 2010 revenue • 100% commit to the customer demands in 3 straight months in the row • Achieved 100% OTD for consecutive 3 months