Irina Raluca Stoica

Manage and grow social media channels Create and publish engaging content Develop and execute social media strategies Monitor performance and optimize campaigns Engage with the online community and partners

I strengthen local cycling ecosystems by scouting bike shops, service centres, and distributors and helping them boost revenue through the Biklo marketplace. Owning the entire onboarding journey, I deliver tailored training, resolve technical and commercial queries, and accelerate first sales. By capturing partner feedback and performance data, I feed insights to product and engineering and cultivate long-term relationships that power Biklo’s continued growth. Biklo.eu is a fast-growing C2C & B2C marketplace that makes it easy for cyclists to buy and sell new or pre-loved bikes, parts, and gear. By keeping quality kit in circulation, we drive a truly circular cycling economy. Our mission: link riders and retailers in 30-plus European countries and build the continent’s most ambitious sustainability project in the cycling industry.

As a Brand Ambassador for Insta360, I represent and promote high-performance cameras designed for capturing adventure. I create engaging content, from thrilling sports moments to outdoor exploration, showcasing the camera’s versatility and quality. Through social media and direct interaction, I build a community of enthusiasts, providing insights, tips, and authentic experiences to inspire others to capture their own adventures with Insta360.

1. Promoting the Brand: Actively promoting the brand through various channels, such as social media, events, and personal networks, to increase brand awareness and visibility. 2. Representing the Brand: Serving as the face of the brand, embodying its values, mission, and image in a positive and authentic manner. 3. Engaging with Customers: Interacting with potential and existing customers to foster relationships, answer questions, and provide product information. 4. Creating Content: Producing and sharing content that highlights the brand’s products or services, such as blog posts, videos, and social media updates. 5. Providing Feedback: Gathering and reporting customer feedback and market trends to the brand’s marketing team to help refine strategies and improve products. 6. Attending Events: Participating in promotional events, trade shows, and other marketing activities to represent the brand and engage with attendees. 7. Building Community: Creating and nurturing a community of loyal customers and followers around the brand. 8. Collaborating with the Brand Team: Working closely with the brand’s marketing and PR teams to align promotional efforts and strategies.

1. Promoting the Brand: Actively promoting the brand through various channels, such as social media, events, and personal networks, to increase brand awareness and visibility. 2. Representing the Brand: Serving as the face of the brand, embodying its values, mission, and image in a positive and authentic manner. 3. Engaging with Customers: Interacting with potential and existing customers to foster relationships, answer questions, and provide product information. 4. Creating Content: Producing and sharing content that highlights the brand’s products or services, such as blog posts, videos, and social media updates. 5. Providing Feedback: Gathering and reporting customer feedback and market trends to the brand’s marketing team to help refine strategies and improve products. 6. Attending Events: Participating in promotional events, trade shows, and other marketing activities to represent the brand and engage with attendees. 7. Building Community: Creating and nurturing a community of loyal customers and followers around the brand. 8. Collaborating with the Brand Team: Working closely with the brand’s marketing and PR teams to align promotional efforts and strategies.

- Promoting Marin Bikes across social media platforms, local events and group rides; - Creating authentic content that showcases Marin products in action; - Building and maintaining relationships with local bike shops, clubs and riding communities; - Encouraging inclusive, fun and respectful cycling culture; - Providing feedback on bikes, gear and brand presence.

End to end processing and resolution of financial claims and correspondence Understand/interpret financial terminology including notes and reports Able to review financial policies and determine the appropriate claim processing or review process decisions (pay, request additional records) Adept knowledge of verifying member benefits, eligibility verification Forward the cases to appropriate teams. Keeping up to date record of the payments.

1. Content Planning and Strategy: - Developing a content strategy aligned with business goals and audience interests. - Planning content calendars to ensure regular posting and consistency. 2. Content Creation:* - Writing, filming, editing, and producing content such as blog posts, videos, podcasts, social media posts, and more. - Ensuring high-quality and engaging content. 3. Research: - Conducting research on topics relevant to the audience. - Staying updated on industry trends, news, and competitors. 4. Audience Engagement: - Interacting with followers, responding to comments, and fostering a community. - Engaging with the audience through various platforms to build a loyal following. 5. Analytics and Reporting: - Monitoring content performance using analytics tools. - Reporting on key metrics and adjusting strategies based on performance data. 6. . Collaboration: - Working with other team members, such as graphic designers, marketers, and developers. - Collaborating with brands, sponsors, and other influencers. 7. Brand Representation: - Maintaining the voice and tone of the brand. - Ensuring content aligns with the brand’s image and values. 8. Legal and Ethical Considerations: - Adhering to copyright laws and obtaining necessary permissions for content use. - Following ethical guidelines and maintaining transparency, especially in sponsored content. 9. Technical Skills: - Using various content creation tools and software. - Understanding and troubleshooting technical aspects related to content production. 10. Adaptability: - Adapting to new platforms and content formats. - Being flexible and responsive to changes in audience preferences and industry trends.

Order Entry: SAP • Customer Invoicing • Customer Credit Notes • New Customer Set Up • Execute Approved Special Pricing • Order Acknowledgement • Customer Master data set up and maintenance • Expedites (work with planning, manufacturing, engineering, manufacturing, supply chain, & customer) • Communicating and liaising with local sales affiliates Secondary Responsibilities: • 3rd Party Purchases & Order Management • Honeywell factories purchases • Indirect purchases • Outbound & Return Logistics Issues • Inbound Supply Chain Issues • PO Verification & Compliance • Expedites (work with planning, manufacturing, engineering, manufacturing, supply chain, & customer) • Experience with documentation and regulations for exporting to Africa, Russian and Middle Eastern Countries

1. Administrative Support: Handling paperwork, managing customer databases, and ensuring all sales documents are properly filed and accessible. 2. Customer Service: Addressing customer inquiries, resolving issues, and providing information about products and services to support the sales process. 3. Order Processing: Managing and processing sales orders, ensuring they are accurately entered into the system, and tracking orders through to delivery. 4. Reporting and Analysis: Generating sales reports, analyzing sales data to identify trends, and providing insights to help improve sales strategies. 5. Product Knowledge: Keeping up-to-date with product information and training sales staff on product features, benefits, and competitive advantages. 6. Inventory Management: Monitoring stock levels and coordinating with supply chain teams to ensure product availability. 7. Communication: Acting as a liaison between the sales team and other departments, such as marketing, finance, and logistics, to facilitate effective communication and collaboration.