Irina Nevskikh Bilbao

Irina Nevskikh Bilbao

Operations Manager @ Nebius

About

As an experienced Operations Manager in the AI industry, I specialize in optimizing back-office workflows, revenue management, and client support. I manage billing processes, ensure efficient document workflows, and streamline operations to drive business growth. My expertise lies in creating efficient, scalable systems that enable smooth business operations while maintaining a strong focus on client satisfaction and operational excellence. I thrive in dynamic, fast-paced environments where precision, organization, and a solution-oriented approach are essential for success.

Country

United States

City

Ann Arbor

Industry

Information Technology & Services

Skill

Client Billing, Revenue Cycle Management, Customer Satisfaction, Client Relations, Operations Management, Supplier Management, Supply Chain Management, Negotiation, Procurement, Contract Negotiation, IT Sourcing, Request for Quotation (RFQ), Strategic Sourcing, Vendor Contracts, Pricing Negotiations, Vendor Management, Supplier Evaluation, Market Analysis, Project Management, Cost Savings

Experience

Nebius

Operations Manager

Nebius

LinkedIn
2024-8 - Present · 2 yrs 2 mos

United States

Avride

Procurement Manager

Avride

LinkedIn
2021-8 - 2024-8 · 3 yrs 1 mo

Ann Arbor, Michigan, United States

Procurement manager for AVRIDE America. Direct and indirect procurement, vendor management, SaaS and IT procurement.

Johnson & Johnson

Senior Facilities Specialist

Johnson & Johnson

2018-1 - 2018-8 · 8 mos

Moscow, Russia

• Managed full administrative support for company’s real estate and facilities. As part of the Real Estate and Facilities management team, planned and organized a total of 23 regional offices and distribution centers nationwide, with strict compliance with local laws and corporate policies. • Trained and supervised, in corporate offices and remotely, up to 20 team members to successfully operate administrative positions within the company. • Mentored junior employees under the Johnson & Johnson’s in-house coaching program, resulting in employees’ professional development and promotions. • Established and strengthened relations with property owners and providers, ensuring lease contracts are followed and invoices are paid correctly and on time through accounts payable. • Achieved full fire and work safety compliance on sites by conducting yearly inspections and drills in collaboration with corporate safety officers. • Planned and controlled yearly real estate and administrative budgets for regional offices, taking into account previous and future company revenues to adjust expenditures. • Supported Johnson & Johnson’s Global EMEA (Europe, Middle East and Asia) Real Estate team with up-to- date lease contracts information of Russia and CIS (Commonwealth of Independent States) sites, creating financial reports that followed corporate guidelines for safety, lease budget planning and real estate market research. • Organized office relocations and remodeling, including the modernization of engineering systems (ventilation, electrical, plumbing, etc.) and the implementation of office design guidelines. • Scheduled and coordinated monthly and yearly Real Estate and Facilities Management team meetings, to maintain, update and implement company policies regarding administrative protocols. • Collaborated with the procurement department to ensure the best value of office supplies and services with vendors and contractors.

Johnson & Johnson

Administrative Coordinator

Johnson & Johnson

LinkedIn
2012-2 - 2018-8 · 6 yrs 7 mos
Johnson & Johnson Innovative Medicine

Administrative Assistant

Johnson & Johnson Innovative Medicine

LinkedIn
2010-9 - 2012-1 · 1 yr 5 mos

Saint Petersburg, Russia

Accountable for office projects and tasks. Provided vital support to office team for the smooth-running of business. Duties included fielding telephone calls, receiving and guiding visitors, word processing, creating spreadsheets and presentations, and document filing.

Neva Group Inc.

PERSONAL ASSISTANT

Neva Group Inc.

LinkedIn
2007-5 - 2010-6 · 3 yrs 2 mos

Saint Petersburg

Delivered support to Board of Directors, helped them stay organized, and completed time-sensitive tasks that allowed them to focus on critical responsibilities in the international freight shipping industry. Monitored company’s email, drafted communications on their behalf, planned and organized meetings and their travel, among other ad hoc requests. Represented senior staff with great interpersonal skills and deep understanding of the company.

Gymnasium NO.4

Elementary School Teacher

Gymnasium NO.4

2002 - 2002

Murmansk, Russia

Responsible for creating lesson plans, answering student questions, and teaching students the importance of English as a second language. Maintained constant communication with teachers and parents to ensure students’ progress and success.

Education

East-European Psychoanalytical Institute (EEIP)

East-European Psychoanalytical Institute (EEIP)

LinkedIn

Psychology, Psychoanalysis

2012 - 2015 · 3 yrs

Coursework towards a bachelor’s degree in Psychology with a specialization in Psychoanalysis. EEIP is the first psychoanalytic institution of its kind in Eastern Europe, leader in Russia and CIS countries in training specialists in the field of philosophical, clinical and applied psychoanalysis.

Irina Nevskikh Bilbao's Contact Information

Email

******@***.com

Phone

(**) *** ****

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