Irene Odusanya

• Exceptional Business Development. Achieved and awarded multi-million dollar (US$) EPC contract with multidiscipline team of Engineers and Senior Management. • Client relationship management. Interfacing with client senior management on all commercial and business matters. • Corporate Affair management. Management of corporate affairs with service providers (banks, insurers, vendors and sub- contractors • Overseeing Personnel Selection, interviewing & Recruitment process in conjunction with Project and Department Managers. • Operations & Organizational Structure management. Specific project include: • Engineering, Procurement and Construction (Mechanical & Electrical Works) of Three (3) Petroleum Product Tanks & One (1) Firewater Tank for Petroleum Tank Farm Depot in Lagos, Nigeria.

Recruited to provide youth maintenance support for operational system. An integral part of the maintenance team reporting directly to the Head of operations. • Improved the safety, reliability and efficiency of company's system & total quality management by application of applicable measures in providing technical support and solutions to all aspects of operations in the company. • Maintained a well-motivated workforce. • Reviewed compliance and non-conformities
 • Responsible for provision of ESR Total Quality Management (TQM) for Inventory evaluation. • Responsible for providing stable condition around the organization by monitoring operational system for occupant’s locations, trending behaviors and advising on required actions from findings.

Achieved exceptional performance in Customer Retentions via persuasive use of with facts, reasons why they should remain with the company. Won several company awards. • Win-back – Outstanding win-back performance via outbound calls to convince previous customers on why they should return to the company. Won several company awards. • Led a team of 8 multi-skilled persons with the task of planning / scheduling all major quality control processes and customer relationship management process. • Completed identification of new business cost saving opportunities. • Coordinated and oversaw compliance and data protection. Effective monitoring of calls, / evaluating customers feed backs dispositions, constant meetings with team members. • Supervised and led creative team in developing and meeting the manpower requirements required for the company's mission statement.

Led a small team of customer mortgage advisors, in a project for United Kingdom Council Homes. Successfully managed project resources, progress, completion time frames, and budget with significant and commendable results. • Provided customer support, on company's open house programs. • Supervised staff training, employees and contract code during company's media review. • Successfully completed a mini-project with available resources and made recommendations for health and 
 safety changes.

• Sample collection, handling and laboratory testing • Administrative support. Data handling • Conducting HSE trainings, safety presentations