Ioannis Pavlou

I am a fleet logistics coordinator in Next Bike, Berlin. ▪ Responsible for the daily reallocation and redistribution of bicycles across docking stations to optimize fleet availability and customer satisfaction. ▪ Support field operations and contribute to seamless customer experiences in a high-demand micromobility environment. ▪ Play an active role in maintaining the operational efficiency of a sustainable urban transportation service

▪ I monitored inventory within the parts system. ▪ I prepared internal orders for shipment to customers and other workshops. ▪ I processed and return warranty parts. ▪ I systemically received, inspected, and putted away stock and special order parts . ▪ I provided excellent customer service and clear instructor, escalated all kind of cases to manager where needed to manage challenging or complex orders.

I was a marketing assistant in Biovet Central Macedonia, Greece. I assisted in the development of marketing campaigns for a variaty of products, resulting in an increase in sales and brand awareness. Developed effective content strategy for social media platforms, resulting an increase in followers. Managed and coordinated multiple projects from conseption to competition to reach target audiences.

I was an insurance manager in Personal Insurance one of the biggest insurance companies in Greece. I successfully managed a team of insurance professionals achieving and maintaining a high standard of customer service. I negotiated competitive rates with the insurance company in order to optimize coverage and cost. I developed and maintained relationships with clients to ensure their satisfaction with services.