Ioannis Georgopoulos

• Manage national commercial agreements ensuring compliance, risk visibility and structured performance tracking. • Design and monitor rebate frameworks aligned with profitability and governance standards. • Collaborate with Sales, Marketing, Legal and Finance to enhance contractual clarity and accountability. •Contribute to process improvements strengthening approval discipline, transparency and governance consistency. • Led structured review of Advanced Payments & Prepayments process, improving approval governance, traceability and long-term capital accountability.

• Monitored and structured operational KPIs, identifying process gaps and implementing performance improvements to enhance accuracy and productivity. • Supervised operations teams, ensuring alignment with internal policies, service standards and execution targets. • Developed and maintained operational guidelines, strengthening process clarity and accountability. • Evaluated workflows and recommended structural improvements to support efficiency and service consistency. • Produced performance reports for management, enabling data-driven oversight and decision-making.

• Contributed to applied research examining the territorial and socioeconomic impacts of Covid-19 across European regions and cities. • Evaluated policy responses and their effectiveness in strengthening regional resilience, institutional coordination and long-term recovery strategies. • Conducted quantitative and comparative analysis to support evidence-based policy recommendations at European and regional level. • Collaborated within a multidisciplinary academic and policy environment linking regional development with governance and institutional frameworks.

• Coordinated parliamentary oversight processes, ensuring alignment between ministerial actions and legislative requirements. • Participated in regulatory discussions with public authorities, enterprises and funding institutions, supporting policy implementation and accountability mechanisms. • Contributed to policy drafting, risk assessment and compliance monitoring across strategic initiatives. • Monitored implementation progress and ensured structured reporting on applied policies.

• Identified operational ambiguities and redesigned workflows to improve clarity, efficiency and performance consistency. • Structured and monitored KPIs, addressing process gaps and strengthening accountability mechanisms. • Developed and standardized operational guidelines to ensure alignment across projects. • Coordinated cross-functional teams to support structured execution and continuous improvement. • Produced performance reporting frameworks enabling informed management decisions.

• Supervised eCommerce operations and team performance, ensuring structured workflow and service quality standards across two retail locations. • Coordinated order fulfillment processes, overseeing shipping, receiving and operational execution within defined performance targets. • Monitored daily KPIs and addressed operational bottlenecks to maintain efficiency and customer satisfaction. • Ensured alignment between store operations, merchandising and customer service objectives.

Developed analytical and policy evaluation skills through the study of institutional structures and public administration systems.

Focused on regional and urban development, policy evaluation and economic governance, with emphasis on how economic systems interact with regulatory and societal frameworks.