In Tung Lau

HR & Administrative Specialist

About

Multilingual HR and operations professional with experience supporting recruitment coordination, HR administration, and operational process improvement in international organizations in Japan. Native English and Cantonese speaker with fluent Japanese (JLPT N1) and Mandarin Chinese proficiency. Experienced working in multicultural environments and supporting cross-border communication across teams in Asia. Currently working at NOVA Holdings, managing recruitment coordination, HR contract documentation, scheduling operations, and lesson quality control while leading internal HR system improvement projects. Passionate about improving HR processes, supporting people operations, and contributing to efficient organizational workflows in global companies. Currently open to HR Operations, HR Specialist, and People Operations roles in international organizations.

Country

Japan

City

Nakano

Industry

Higher Education

Skill

HR Operations, Recruitment Coordination, HR Administration, Process Improvement, Cross-functional Collaboration, Google Workspace, Kintone, 法人営業, 営業＆マーケティング, 営業・販売・マーケティングリーダーシップ, 直接販売, 中国語翻訳, ビジネス英語, 英語翻訳, 翻訳, 日本語から英語, 英語から日本語, 在庫管理, 在庫コントロール, 在庫計画

Experience

HR & Administrative Specialist

NOVA Holdings

2023-4 - Present · 3 yrs 5 mos

Tokyo, Japan

• Coordinate recruitment processes for approximately 12 hires annually • Manage HR contracts and employment documentation • Coordinate instructor and client scheduling • Monitor lesson quality and operational performance • Participate in a 5-person cross-functional HR improvement project • Contributed to restructuring instructor contract processes and payroll system implementation

Mobile Sales & Administrative Support

Will Co., Ltd.

2022-1 - 2023-3 · 1 yr 3 mos

Tokyo

• Supported mobile service consultations and contract registrations • Managed contract documentation and system data entry • Assisted with store administrative operations and documentation management