Inneke Tjandra

Core Responsibilities and Collaboration • Lead Customer Fulfillment Hub - Professional Business | Signify Indonesia • Lead end-to-end customer fulfillment and supply planning for Professional Business segment, ensuring optimal inventory availability and on-time delivery performance. • Collaborate closely with Demand Planning and Commercial teams to validate forecast assumptions, analyze demand drivers, and anticipate business fluctuations. • Facilitate Weekly Demand & Supply Review with Sales managers to monitor open order fulfillment, supply readiness, and lead time adherence. Risk Management and Inventory Oversight • Proactively identify supply risks and capacity constraints; assess potential sales impact and recommend mitigation actions to stakeholders. • Manage inventory health by monitoring stock levels, preventing stock-out and excess inventory exposure, and escalating supply risks when necessary. • Oversee inbound shipment tracking (local and import components) to ensure alignment with production and delivery schedules. Strategic Support and Performance Monitoring • Support strategic initiatives including new product launches, network transfers, divestitures, source changes, and product lifecycle management to ensure supply continuity. • Monitor and analyze Supply Chain KPIs including Forecast Accuracy, Customer Delivery Reliability (DRM), Master Data Accuracy, and Operational Excellence performance. • Act as key coordination point between Commercial, Manufacturing, Procurement and Logistics to ensure seamless end-to-end execution.

Supply Chain Operations and Collaboration Demand Management and Risk Assessment • Collaborate with demand planning team for collect forecast assumption from Commercial team and understand drivers for demand changes • Facilitate Weeklv Demand Review with Local manufacturing team to monitoring fulfilment open order timeline. • Identify risks and opportunities. Assess sales impact and communicate with commercial team Inventory and Logistics Oversight • Monitor inventory levels, identify potentia supply issue, communicate to relevant stakeholder and escalate when appropriate • Follow up shipment delivery for incoming component local and import to make a production and delivery planning Product Lifecycle and Performance Metrics • Support new product launch, network transfer, divestiture, source change and product life cvcle management • Review supply chain key performance ndicator: forecast accuracy, DRM customer Master Data accuracy, and Operationa Excellence

• Responsible for Managing the Supply Chain Management activities of 3D Printing in Indonesia, covering Bill of Materials as well as to achieve excellence in Customer Service and Asset Management. • Responsible for overseeing day to day implementation of the General Business Principle (GBP), Supply Management Code of Conduct and Supply Chain Security – Guidelines. • Minimize Cost of Non-Quality and Supply Risk from supply base • Maximize recovery for non-conformances caused from supply base and prevent such cost of non-quality realized in manufacturing. • Management of Order Fulfilment Process: ensure complete synergy and smooth flow in operations between costumers, supply planners, production planners and material planners, factory, impex and suppliers towards order fulfilment process excellence.

- Define, Implement and Periodically review the Purchasing Policy and Strategy - Initiate a Detailed Purchasing Plan based on the above set up and deploys targets and a corresponding review mechanism - Ensure that best survey tool scores and directions are the process drivers within the Department - Set up mechanism to reflect Purchasing Prices with the real market trends - Set up and drive Competence and commodity teams as applicable to reflect cross-functional teamwork to achieve Business goals - Develop long term strategic relationships with Key Suppliers

- Responsible for all indirect category (MRO, Operating Material & Service, Capital Project, Environmental services, Professional service, HR, Marketing & Communication, IT) and manage Logistic service provider (Ocean carrier, Custom broker, domestic trucking, air freight and express courier) for NAP Indonesia (Jakarta office, Sidoarjo and Pasuruan sites) - Manage and monitoring performance from Hyderabad Service center on daily transactional PO process - Responsible for preparing, negotiating, managing and coordinating agreements supporting the procurement of Indirect and Logistics. - Accountable for compliance with sourcing policies, strategies and business objectives. - Review and maintain contract implementation and supplier performance/interaction; involved in resolving day to day operational issues. - Ensure competitive pricing service versus industry trends and market place dynamics. - Resolves quality, service, and supply issues with suppliers. - Identifies and drives continuous improvement in the supplier relationship management. - May assist in the development of procurement strategies in conjunction with the Global Sourcing Leadership, Businesses or Commodity team directions for a region or specific area of spend.

Job Description : • Responsible for preparing, negotiating, managing and coordinating agreements supporting the procurement of Indirect and Logistics. • Sound knowledge and experience in the Indonesian Customs Authorities’ regulations, import/export process and specific customs facilities for investors in Indonesia. • Possessing experience in managing the logistics of Dangerous Goods materials, and familiar with IMDG, IATA regulations on Dangerous Goods transportation • Source, evaluate and select suppliers in terms of quality, service, cost and capability (total cost of ownership). • Accountable for compliance with sourcing policies, strategies and business objectives. • Ensure competitive pricing service versus industry trends and market place dynamics. • Resolves quality, service, and supply issues with suppliers. • Identifies and drives continuous improvement in the supplier relationship management. • Oversees contract implementation and supplier performance/interaction; involved in resolving day to day operational issues. • Preparation of periodic reports including monitoring of metrics for management review. • May assist in the development of procurement strategies in conjunction with the Global Sourcing Leadership, Businesses or Commodity teams directions for a region or specific area of spend. • Support other buying activities as directed by management

May 2009- Dec 2011 Assistant Budget Supervisor Job description: - Responsible for all of coordination aspect, planning, operational, and budget controlling for all of unit business in Harumagro group. - Make the target, analyze, and reporting the work program of field activities. - Make a weekly progress report for area, labor, and estate activities - Budget reporting 2012- September 2014 Purchasing and Operational Funding Job description: - Purchasing control - Make price comparison report and purchase order. - Looking for suppliers, dealing and negotiating about prices and term of payments, make sure the goods arrived safely at the palm site. - Handle marine cargo insurance for delivery of goods - Handle credit letter of payment - Handle heavy equipments service at site - Handle delivery of goods (freight, carriage and local transportation) - Handle agreement for heavy equipments and vehicles - Controlling and reporting the fund request from estate to head office (monthly and weekly) September 2014 - August 2015 Purchasing and Commerce Job description: - - Purchasing control for agronomy goods (fertilizer, agrochemical, etc) - Make price comparison report and purchase order. - Looking for suppliers, dealing and negotiating about prices and term of payments, make sure the goods arrived safely at the palm site. - Manage and verify all sales data and revenue - Create sales invoice - Identifying and communicating any problem about sales data/ sales revenue with the CPO mill that buying Fresh Fruit Bunch from the plantation - Collecting and processing sales data report (truck, tonnage, grading and sales income) - Preparing sales data for corporate management meeting and reporting

- Active member of JPCC Choir - Member of Solatifa Choir SMUK 1 BPK PENABUR CIREBON - Active member of VOM (Voice of Maranatha) Ministry - Spirituality section of Industrial Engineering Student Council (HIMA TI), Maranatha Christian University - Assistant of Laboratorium Job Design Analysis & Ergonomic - Committee LEAF for Industrial Engineering’s student