Inna Bas

Responsible for the operational management of core business units or multiple stores, with a strong focus on operational stability, process execution, and cross-department collaboration. I maintain continuous communication with senior management and store teams to ensure operational decisions are effectively implemented and to support steady business growth.

Involved in regional-level operations management and business coordination, responsible for resource integration, process optimization, and the resolution of daily operational issues. I supported the continuous improvement of operational standards and management processes.

Managed daily operations for assigned regional stores, coordinating store managers and support teams, monitoring operational performance indicators, and addressing on-site operational issues while gradually taking on more complex management responsibilities.

Participated in on-site store operations and team management, responsible for process execution, staff coordination, and operational support, building solid front-line retail operations experience.

Started with basic store operations and support work, becoming familiar with jewelry retail processes, customer service standards, and daily operational management, laying a strong foundation for future career development.

Completed my undergraduate studies in Business Administration at the University of Washington, where I received structured training in operations management, organizational behavior, process optimization, as well as foundational finance and supply chain concepts. Through case studies and team-based projects, I developed a solid understanding of large-scale retail operations, store management, and cross-department collaboration, establishing a strong foundation for my career in chain retail operations management.