Ingrid Nekola

- Successfully engaged our clients and the community by implementing a customized monthly social media content plan that was built using previously collected data to ensure it was meaningful to our audiences. - Took the initiative to improve client onboarding by developing a detailed questionnaire that was rolled out in our comunication channels. Resulted in fewer miscommunications and marked improvement in client satisfaction with our company - Having consulted with others, developed some enhancements to the sales and tender processes. Received compliments from others in the organization that the changes helped us to be more efficient as well as better adhere to the compliance expectations and industry standards.

- By expressing empathy and breaking down complex terms and technical language into easily understandable concepts, successfully was able to mediate conservations between health and social service staff and the community we served. - Conducted valued survey research in 10 neighbourhoods. Resulted in staff having an improved understanding of the unique needs found in each catchment area and as a result more meaningful connections and solutions were found to how we did our work. - Collaboration with community organizations to develop and implement theprogram “Promover Comunidad” (Promote community), through which one fostered a strong partnership between the community and health organizations, resulting in precisely tailored health initiatives.

- Provided precise medication dispensing services with meticulous attention to dosage accuracy, clear communication of administration instructions, and a commitment to patient safety. - Efficiently managed pharmaceutical inventory by using dedicated software to monitor stock levels, expiration dates, and product availability. - Provided close collaboration with pharmaceutical professionals that enhance client-patient care.

Trought this course I have been able to acquired a deep understanding of community dynamics, engagement strategies, and communication techniques essential for building and sustaining thriving online communities, and mastered the fundamentals of advertising in the digital landscape.

𝗖𝗼𝗿𝗲 𝗦𝘂𝗯𝗷𝗲𝗰𝘁𝘀:⁣⁣ - Pharmacology and Pharmaceutical Sciences⁣ - Pharmaceutical Product Knowledge⁣ - Regulatory Affairs⁣ - Clinical Trials⁣ - Pharmaceutical Marketing and Sales⁣ - Healthcare Systems⁣ - Pharmaceutical Ethics and Compliance⁣ - Business and Marketing⁣ - Sales Techniques and Negotiation Skills⁣ - Medical Terminology⁣ - Interpersonal and Communication Skills⁣ - Market Research⁣ - Practical Experience⁣