ingo sexl

managing director and it service manager

About

www.sitexs.biz I am realizing the need to be better at changing quickly, better at moving forward and developing from within, and better at creating strong customer-supplier relationships. I am seeking to build and sustain a leading position in the IT Service Management area, through fast responses, continuous innovation and customer satisfaction. This is achieved by the introduction of enthusiasm, inspiration, motivation, loyalty and building corporate culture and values. I believe in client focus and loyalty through providing quality solutions coupled with commitment in a teamwork environment.

Country

united kingdom

City

guildford

Industry

information technology and services

Skill

projektmanagement, itil, software projektleitung, unternehmensanalyse, it strategie, it management, business intelligence, it service managment, prozessverbesserung, strategisches management, informationstechnik, it service and support management, cobit, prince2, service design, service level agreements, service operation, service transition

Experience

managing director and it service manager

sitex

2005-4 - Present · 21 yrs 6 mos

* IT Service Management and IT Service Delivery. * I am spezialised in managing software applications across the entire lifecycle, based on ITIL (IT Infrastucture Library). I design, develop, integrate, and improve service functions and processes. * Experience: * Service Design, Transition, Operation, and Continual Service Improvement. * International IT business competence at offshore and outsourcing support models. * Profound technical knowledge in multidimensional software architecture. * Officially certified: ITIL Expert in IT Service Management, PRINCE2 Agile Practitioner, COBIT5.