Indy Cho

Advisory Board Member with focus in B2B in enterprise for Aerospace, Defense, Healthcare, Manufactuing and Retail.

Product Mindset, Organizational Transformation, Business led transformation. Responsible for driving business transformation through data, insights and marketing. Develop strategic objectives, advocacy and investment to drive foundational data efforts across Merchandising, Supply Chain, Membership, Finance, Ecommerce, Sustainability, Diversity, HR, Corporate Solutions and Retail Operations. Incubate and align data science and AI efforts with Executive Leaders across the global enterprise for high value, multi-billion dollar decisions. Collaborate and develop strategic partnerships with Global Vendors and Startups to transform marketing efforts internationally to impact e-commerce and membership communications. Build strategic relationships with multi-year co-investment partnerships with Key Suppliers. Develop and champion the adoption of AI including GenAI, Agentic and LLM's. Responsible for standing up and leading the Responsible AI Ethics Committee with C-Suite leaders to safely navigate investments and strategies around the rapidly changing AI landscape.

Making healthcare work better through data, modern technologies as a Product, Strategy and Capability transformation. Work across enterprise leaders to develop and invest in long term transformational capabilities. Lead product portfolios around Customer experience and operations, web and mobile experience for members across all healthcare markets. Drive Product Platform thinking and manage Investment portfolio of corporate investments around enterprise information and data technologies, API platforms and enterprise IT services through cloud and cyber.

Led the development of new products and services for the Learning & Training market in Aviation for Boeing as the Chief Architect to ensure alignment of new Product Investments to Digital Backbone strategy to enable cost, scale and speed. Built teams from ground up to develop key principles, strategies, policies and design expertise.

Responsible for developing the digital enablement strategy to transform an $1.4B Global Services Business across Commercial, General Aviation and Defense markets. Established Cx strategy and investments to create end to end experiences for content authors, global operations, engagement and onboarding with global Aviation and Defense customers. Established and developed digital backbone for a new enterprise that was rolled out to global campuses, leveraging mobile and cloud technologies. Established key innovation streams for advanced analytics including complex foreign language translation, synthetic data creation for highly complex scenarios for simulation and augmented and virtual reality systems. Established center of excellence around product management and scaled agile to enable enterprise transformation. Led the P&L role with flagship international customers to develop strategic new products.

Transformation Program Leader for Global Aviation Services Business unit driving product and operations changes through cloud transformation programs, digital and product mindsets, workforce skill transformation and innovation governance. Drove the investment and alignment on new major technology platforms to transform the business through Cloud, API platforms, Mobility and Advanced Analytics at global scale. Led the creation, incubation and implementation of new organizational structures and business models through external partnerships, and product and agile frameworks.

Led international team of data experts to optimize manufacturing and quality organizations across international manufacturing and quality business based on business intelligence and analytics

- Directed IT resource planning, budgeting and operations for the $2 million organization. Conceptualized strategy and provided resources for cloud utilization, data archiving, purge and rate readiness activities. - Developed winning proposal for a $90 million zero downtime initiative, drove IT release and configuration management projects and incorporated cross-training to reduce off-shift workloads

Established strategy, program management and teams needed to integrate complex change management process supporting more than 40 enterprise systems for the engineering, manufacturing, quality and delivery of commercial aircraft products. Integrated the digital capabilities of two major commercial airplane programs’ change and configuration processes.

Led a team of 10+ while serving as software development, database and administration manager for a large-scale integrated environment supporting Boeing and 14 industry partners and suppliers.