Indrani Bala

Inside Sales Representative @ CashFlo

About

Professional with experience in SaaS onboarding, CRM workflows, and internal coordination. Strong execution mindset built in B2B environments, with strengths in documentation, task tracking, and structured communication. Experienced in high-volume CRM activity, maintaining reporting accuracy, and supporting smooth handoffs between teams.

Country

India

City

Bengaluru

Industry

Higher Education

Skill

Pitch Development, Sales, Relationship Building, Relationship Development, Sales Strategy, Deal Closure, Customer Service, Customer Satisfaction, Decision-Making, Interpersonal Communication, Sales Management, Strategic Thinking, Government Sales, Canva, Direct Client Interaction, feedback gathering , Proposal Development, Post-Sales Support, Pre-Sales Support, Customer Relationship Management (CRM)

Experience

Inside Sales Representative

CashFlo

2025-1 - 2025-3 · 3 mos

Bengaluru, Karnataka, India

- Managed 60+ daily customer touchpoints while following structured HubSpot workflows. - Maintained accurate logging, follow-up tasks, and conversation notes to support pipeline visibility. - Assisted in creating outreach decks and standardized communication templates. - Coordinated with internal teams to track responses and escalate blockers, ensuring timely updates. - Gained deeper familiarity with fintech SaaS environments, disciplined operations, and workflows.

Enterprise Sales Executive

Fonada

2024-7 - 2025-1 · 7 mos

Bengaluru, Karnataka, India

- Prospected and engaged 60+ decision-makers, driving sales pipeline growth and key account closures. - Conducted multi-channel outreach, ensuring strong lead qualification and client engagement. - Coordinated client onboarding, collaborating with internal teams for seamless implementation. - Delivered product demos and presentations, advancing deals and building lasting client relationships.

Sales And Marketing Intern

Methodex Systems Pvt. Ltd.

2024-2 - 2024-5 · 4 mos

Bhopal, Madhya Pradesh, India

- Developed tailored sales cycles and executed email campaigns, increasing conversions. - Created product presentations with competitive analysis to support sales and client engagement. - Assisted in client onboarding, providing necessary initial implementation support

Business Development Intern

Intact Aqua

2023-6 - 2023-8 · 3 mos

Bhopal, Madhya Pradesh, India

- Represented the brand at expos, promoting solutions and generating leads. - Conducted cold calling and email marketing to generate leads for mineralized water solutions.

Business Development Intern

Monaqo|Full-Funnel Growth Marketing Agency

2022-5 - 2022-7 · 3 mos

Bengaluru, Karnataka, India

- Generated leads and qualified prospects through cold calling and email outreach. - Participated in online sales calls, presenting SaaS solutions and addressing client queries.

Education

Symbiosis University of Applied Sciences

Retail Management

2021-8 - 2024-11 · 3 yrs 4 mos

Studied key aspects of retail management, including HR, product strategy, data analytics, and consumer behavior. Gained expertise in digital marketing, CRM, logistics, store operations, and retail economics.