inba xavier

service desk engineer

About

4+ Years of experience in System admin and IT Support. Working as a service desk engineer for remote support to global users. Troubleshooting the IT issues via service now, email, chat and call. Working in a Global IT support so am a good commmunicator to all levels of users.

Country

india

City

dindigul

Industry

information technology and services

Skill

windows server, active directory, networking, windows, operating systems, linux, domain name system, troubleshooting, biometric attendance, python, c, service desk, itil

Experience

system administrator

green line technologies - india

2015-1 - 2017-2 · 2 yrs 2 mos

* Handling windows server and client systems. * Handling biometric attendance system. * Troubleshooting hardware and network issuses. * Support to various client locations. * Hardware and software installation to client locations. * Maintaining payroll process through gnature tool.

service desk engineer

alchemy techsol india pvt. ltd.

2017-4 - Present · 9 yrs 6 mos

technical consultant

onward eservices limited

2013-9 - 2014-3 · 7 mos

* I have worked as a Technical Consultant at Thuvakkudi police station,Trichy * Activities: * Maintaining the Linux server and client systems,switch,modem and printers and so on. * Teaching the CIPRUS tool to police members.. * Daily backup the data.