imre czigány

information technology administrator

About

Remote Desktop Operator bei HP CDS

Country

belgium

City

brussels

Industry

information technology and services

Skill

troubleshooting, windows, client services, active directory, itil, technical support, german, french, hungarian, english, customer support

Experience

information technology administrator

business support analyst

exact

2017-3 - 2017-4 · 2 mos

technical customer support specialist

hp cds

2011-8 - 2016-2 · 4 yrs 7 mos

Providing technical support to German/English/French speaking customers Quality monitoring of agents, tickets and processes offering suggestions for improvement Identifying returning problems and communicating these up the chain Providing outstanding service to maximize customer satisfaction (excellent CSI results) SPOC and SME for a B2B automotive platform/user administration/team-coaching Translating and amending knowledge base documents Mentoring new colleagues

technical support analyst

canon belgium nv

2017-8 - Present · 9 yrs 2 mos

employed consultant

volt

2017-2 - 2017-3 · 2 mos

Volt’s European business is owned by Volt Information Sciences, Inc. a global company with operations in over 200 offices covering Europe, the Americas and Asia. The company’s core business strategy is to deliver best in class Talent, Technology and Consulting services to its customers. As the European operating arm of Volt Information Sciences Inc - one of the world's largest and longest established recruitment companies - we can deliver solutions to meet your local and global staffing requirements. Award Winning Recruitment & Staffing Company, we have expertise in contract, temporary and permanent recruitment in clearly defined practices (IT and Data&Analytics). Learn more about who we are by visiting our website! http://www.volt.eu.com