Imran Raza

Software Developer @ Canadian Red Cross

About

As a committed Dynamics 365 and Power Platform Developer, I specialize in designing scalable, business-centric solutions that streamline operations and drive results. Currently pursuing the PL-400 Power Platform Developer Associate Certification, I am dedicated to enhancing my expertise in building sophisticated, secure applications that meet evolving business needs. At the Canadian Red Cross, I successfully developed a Power Apps-based Learning Management System (LMS) that enhanced training workflows and certification management, benefiting thousands of users. My work demonstrates a consistent ability to tackle complex challenges, optimize processes, and deliver value-driven solutions. Key Strengths: 1- CRM Development Expertise: Proficient in customizing Dynamics 365 CRM workflows and automating critical processes. 2- Power Platform Mastery: Skilled in creating Power Apps portals, building multi-step forms, and integrating AI-driven capabilities. 3- Azure Integration: Leveraging Azure services for seamless deployments and optimized performance. 4- Scalable Solution Design: Ensuring reliability and adaptability to meet the long-term goals of organizations. 5- Data Management & Security: Strong focus on maintaining data integrity and compliance in all solutions. Technical Expertise: 1- Dynamics 365 & Power Apps: Extensive experience with customizations, automation, and integration. 2- Azure DevOps Practices: Supporting continuous deployment and collaborative development processes. 3- Data Analytics: Skilled in FetchXML, SQL queries, and Web API for data insights and seamless integration. 4- AI-Powered Solutions: Innovating with predictive analytics to enhance operational efficiency. 5- Certification in Progress: Preparing for the PL-400 Power Platform Developer Associate Certification. Project Highlights: Learning Management System: Designed and deployed an LMS for the Canadian Red Cross, integrating payment systems and multilingual capabilities. Operational Cost Savings: Developed cost-effective CRM solutions for global organizations, including healthcare and corporate clients. Language Localization: Resolved multi-language workflow issues, ensuring usability across diverse user bases.

Country

Canada

City

Toronto

Industry

Non-profit Organization Management

Skill

Microsoft Server Technologies, Powerflow, Process Simplification, Microsoft Entra ID, Scalable Web Applications, Linux Kernel, REST APIs, Software Deployment, ERP Modules, Sales, Simplification, OAuth, User Acceptance Testing, Training, User Experience Design (UED), Azure Data Factory, Requirements Gathering, Relocation, Azure Functions, Business Transformation

Experience

Software Developer

Canadian Red Cross

2022-1 - Present · 4 yrs 9 mos

Remote

At the Canadian Red Cross, I developed key features for Dynamics 365 CRM and PowerApps Portal, improving the user experience for course registrations and certifications. I created a certification search tool for training partners to easily find and bulk download certifications, and I built a role-based access system for managing user permissions. I also automated emails for course registrations and certifications, reducing manual work. Additionally, I improved the portal's design for better navigation and managed deployments through Azure DevOps to ensure smooth releases.

Customer Relationship Management Developer

Canadian Red Cross Society

2022-1 - Present · 4 yrs 9 mos

Configure and customize Dynamics 365 Sales & Customer Service (entities, forms, views, business rules, security roles). Develop and maintain C# plugins, post-create/update logic, and Web API integrations. Build complex Dataverse Web API integrations for external and internal systems. Enhance PowerApps Portal using Liquid, JavaScript, FetchXML, and custom UI logic. Designed and executed a large automation pipeline (PowerShell + OAuth) to migrate 288,000+ SharePoint certificate documents to Dataverse — mirroring Azure Data Factory data flow architecture. Own and manage Azure DevOps CI/CD pipelines for Dev → UAT → Stage → Prod deployments. Collaborate with Sales, Customer Service, and Product Owners to gather requirements and refine processes. Troubleshoot production issues, optimize performance, and improve data integrity across CRM and Portal. Write technical documentation, deployment notes, and support UAT testing cycles.

Software Engineer

ARBIS, Licensing Data Solutions

2020-6 - 2021-9 · 1 yr 4 mos

I developed a software solution from scratch to audit Microsoft, Salesforce, and other software licenses, helping major clients like hospitals and L'Oréal save costs by identifying unused licenses. I built the backend using .NET Core with a Web API for efficient data management and integrated third-party APIs like MS Graph and Salesforce REST. On the frontend, I used Angular with Ngx Bootstrap to create an intuitive interface for clients. I also automated deployments through Azure DevOps, ensuring smooth delivery across environments.

Software Engineer

Limton Group of Companies

2019-2 - 2020-5 · 1 yr 4 mos

Pakistan

My responsibilities include: Develops clean and reusable code using repository design pattern, database design, packages, stored procedures, triggers, etc. Developing front-end design, developing with angular materials, communicating with backend services to fetch data using HTTP module via typescript programming. Planning, analysis, design, implementation, and deployment in Agile Development Environment. It also includes user requirements collection, new developments & enhancements, extensive exceptional handling

Software Engineer

Limton Innovative Systems

2019-2 - 2020-5 · 1 yr 4 mos

Developed enterprise HR modules for Attendance, Payroll, Shift & Leave Management. Integrated biometric devices with attendance workflows. Created Angular front-end modules and REST API connections. Designed SQL queries, stored procedures, and performed performance tuning.