Imelda Sutisna

Imelda Sutisna

Regional Talent Development Manager, APAC @ MKS Inc.

About

With more than 20 years of industry experience spanning across multiple industries, I specialise in Adult Education, HR, L&D, OD, Hospitality and Retail Training & Lecturing, Learning & Development, Career Coaching, Talent Management, Performance Management, Leadership, Design Thinking, Change Management mainly for the Hospitality, Service, Marine & Offshore, Luxury Retail, Financial Services and FMCG industry. I speak around Asia Pacific working with some of the world’s leading companies on the issues of Building Executive Presence, DEI, Effective Communications, Growth Mindset, Personality Profiling using various tool choices, Personal Effectiveness, Performance Management and Leadership Development which includes senior director programs. I am often invited to be an Individual and Panel Speaker in L&D and HR Conferences across the APAC region. I travel extensively to regions such as Maldives, Indonesia, Malaysia, China, Vietnam, Japan, Korea, Thailand and the APAC region for Training, Consulting and Coaching projects serving dominantly in the Service and Hospitality sectors. I am passionate about shaping meaningful learning experiences, empowering leaders to thrive, and cultivating a culture where people feel supported, valued, and equipped to succeed. My life and work purpose is to change and impact lives through continuous education and training and in return inspire others to live and work with meaning and purpose too.

Country

-

City

Singapore

Industry

Non-profit Organization Management

Skill

Training Skills, Staff Training, Training Delivery, Team Building, Personal Development, Supervisory Skills, Consultancy, Food & Beverage, Coaching, Consultants, Training, Human Resources, Employee Engagement, Hotel Management, Talent Management, Recruiting, Employee Training, Organizational Development, Leadership, Leadership Development

Experience

MKS Inc.

Regional Talent Development Head, APAC

MKS Inc.

LinkedIn
2024-3 - Present · 2 yrs 7 mos

Asia

As the APAC Talent Development Manager at MKS, I lead a regional talent function and manage a dedicated team of two, partnering closely with our APAC HR VP and HR Business Partners to strengthen organizational capability and build a high‑performance, future‑ready workforce. My role spans strategic HR consulting and end‑to‑end talent development across diverse markets in APAC, including: • Talent Development & Management: Driving regional talent strategies that build critical capabilities, support succession pipelines, and enable long‑term business growth. • Leadership Program Curation: Designing and curating leadership journeys that develop emerging, mid‑level, and senior leaders across the region. • Program Delivery (Virtual & In‑Person): Facilitating impactful learning experiences that inspire behavior change and elevate leadership effectiveness. • Leadership Coaching: Providing coaching support to strengthen leadership clarity, confidence, and performance. • Performance Management Support: Guiding leaders and HR teams to embed a fair, consistent, and growth‑oriented performance culture. • HR Consulting & Talent Partnership: Serving as a strategic partner to the business, aligning talent priorities with organizational goals and supporting leaders through data‑driven insights and solutions. • Team Leadership: Leading and developing a team of two to deliver high‑quality programs, operational excellence, and a cohesive regional talent agenda. I am passionate about shaping meaningful learning experiences, empowering leaders to thrive, and cultivating a culture where people feel supported, valued, and equipped to succeed.

Association for Women Empowerment

Founder & President of Association for Women Empowerment International (AWE)

Association for Women Empowerment

2024-3 - Present · 2 yrs 7 mos

Singapore, Singapore

• Founded and currently lead the Association for Women Empowerment International (AWE) in Singapore, co-founded the AWE Maldives and expanding to other developing countries between 2026-2030 • Focus on empowering women to discover their confidence and utilize their talents for societal benefit. • Developed programs and initiatives that support women's growth and community engagement.

JOURNEY Training & Consultancy

Founder, Principal Consultant & Chief Trainer

JOURNEY Training & Consultancy

2007-1 - Present · 19 yrs 9 mos

Singapore & APAC

Consultancy & Training delivery for Hotels & Resorts/ FMCG, Retail & Restaurants. We organize, develop, plan, train, assess, consult, coordinate training programs for our clients in many hospitality topics and areas. We manage big groups and big projects (Up to training thousands of employees), Our specialities are in training Rank & File to Senior Managements in topics such as Service Excellence, Leadership, Communications & Relationship Management, fun Team building, Grooming & Service Etiquette, F&B & Rooms Upselling skills, Understanding Customer Behaviour, Art of Handling Complaints, Service Recovery, Handling Difficult Customers, Motivation & Ownership topics, F&B & Rooms Up Selling Skills, Service Mindset and Attitude, Working with Passion, DiSC and Teams, DiSC and Conflict Management and Communications among many other topics that can be customised and personalised for our clients. Our client profile includes among many: Baros Resort (Maldives), Huvafen Fushi (Maldives), Atmosphere Kanifushi (Maldives), Island Hideaway (Maldives), Lily Beach Resort (Maldives), The Residence Maldives, Rex Hotel Vietnam, Sunrise Hotel Na Thrang Vietnam, Intercontinental Hotel Kuala Lumpur, SENTOSA, Singapore Sports Council, NYDC Group of Restaurants, The Apartment Restaurant & Thai Alley Restaurant (Jakarta), Far East Group of Hotels and Restaurants, Pan Pacific Hotel Group, Ritz Carlton Spore, Alila Bali, Alila Solo, Alila China, Shell, Electrolux among others... Our team of trainers are passionate about what they do and deliver. Most of our clients around the world are part of the SLH and International 5 star chains of Hotels & Resorts. Our pool of associate trainers comes from various backgrounds and expertise and all are Certified Singapore Government Trainers, Facilitators, Coaches & Assessors that contribute their expertise under Journey Training & Consultancy.

NTUC LearningHub

Associate Trainer with NTUC LearningHub delivering Soft skills and leadershuip programs

NTUC LearningHub

LinkedIn
2005 - Present · 21 yrs

Singapore

Train WSQ Service Excellence Topics in collaboration & powered by Disney Institute (USA) Train WSQ Innovation & Design Thinking Programs (FSI & ESII) Topics powered by ESSEC (France-Singapore Campus) Associate Trainer with NTUC LearningHub Pte Ltd delivering LHUB’s WSQ Service Excellence Programmes powered by Disney Institute & Certified ESSEC Innovation & Design Thinking Programmes, leadership programs by John Maxwell and other leadership and soft skills programmes under Institute of Business Excellence.

Human Capital Singapore

Assoc HR lecturer

Human Capital Singapore

LinkedIn
2017-5 - Present · 9 yrs 5 mos

Singapore

Lecture in all HR topics for WSQ Cert, Adv Cert, Diploma and Specialist Diploma in HR. Modules included and not limited to : implement Talent Management Programmes, Recruitment & Selection, Employer Branding, Employing, Retaining and Rehiring Older Workers, Competency Design, Learning & Dev etc

The John Maxwell Company

Certified John Maxwell Trainer & Coach

The John Maxwell Company

2016 - Present · 10 yrs

Singapore

Gallup

Associate Course Leader, Strengths Coach and Consultant

Gallup

LinkedIn
2023-3 - 2025-12 · 2 yrs 10 mos

Singapore and Indonesia

CADENCE HR CONSULTING (SINGAPORE) PTE LTD

Learning, OD & Talent Dev Senior Consultant

CADENCE HR CONSULTING (SINGAPORE) PTE LTD

2020-3 - 2025-12 · 5 yrs 10 mos

Singapore

Al-Futtaim

L&D Head (Asia), Group L&D Al Futtaim Group of Companies

Al-Futtaim

LinkedIn
2020 - 2021 · 1 yr

Singapore

Overlook all aspects of L&D, talent management and OD for the group and managing ASIA

LUXASIA

Regional Head, Talent Development

LUXASIA

LinkedIn
2019 - 2020 · 1 yr

Singapore

All aspect of learning and Dev Total set up of L&D structure for the org (start up) Transit to Consultant / Retainer past FT

Education

Baruch College

Baruch College

LinkedIn

HR & Industrial Org Psychology

2011 - 2012 · 1 yr

Studied Masters in HRM & industrial & Organizational Psychology (Graduated Yr 2013)

Curtin University

Curtin University

LinkedIn

Mass Comm (PR & Marketing)

1994 - 1998 · 4 yrs
The City University of New York

The City University of New York

LinkedIn

HR & IO Psychology

Baruch College

Baruch College

LinkedIn

HRM & IO Psychology

2010-1 - 2012-2 · 2 yrs 2 mos
Boston Adult Academy

Boston Adult Academy

LinkedIn

Adult and Continuing Education and Teaching

2006-1 - Present · 20 yrs 9 mos

Imelda Sutisna's Contact Information

Email

******@***.com

Phone

(**) *** ****

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