Imelda A.

Coordinated patient booking schedules for surgeries in Day Surgery Operating Theater and Endoscopy Unit, minimizing delays and ensuring smooth operations. Managed patient distribution based on operating theater availability, preventing scheduling overlaps and optimizing resource utilization.. Provided accurate information, registration and cashiering services for inpatient and outpatient in accordance with hospital standards. Ensured all documentation and patient records were completed accurately and in compliance with hospital policies and procedures. Processed inpatient and outpatient billing using the Hospital Management Information System (HMIS) with a focus on accuracy and efficiency. Handled patient email/phone inquiries, and ensuring accurate information delivery and positive client experience. Prepared Daily and Monthly Census report, Statistics, Duty Roster and maintained updated Logbook for daily surgeries.

Manage and distribute incoming communications and documents both internally and with external departments at the project site. Schedule, confirm, and coordinate appointments and meetings for the employer. Handle telephone and electronic inquiries, relay calls, and manage messages efficiently. Order office supplies, maintain inventory, and ensure timely restocking. Organize travel arrangements, including scheduling, reservations, and itineraries. Greet visitors, determine the purpose of their visit, and direct them to the appropriate personnel. Prepare and organize monthly progress reports, manage filing, handle faxing and emailing, and type correspondence as needed.

Welcome and greet visitors, direct them to the appropriate contact, and manage the visitor log for all incoming guests. Provide assistance and information to visitors and callers, offering support to other administrative staff as needed. Manage front office operations, including tasks related to office administration. Oversee courier services, ensuring proper documentation and tracking of all deliveries and dispatches. Handle all incoming and outgoing calls, routing them appropriately, taking messages, and providing information as required. Manage and monitor the Time Attendance system, generating monthly attendance reports. Maintained financial records, managed various accounts, and ensured proper bookkeeping using manual systems. Sort and log incoming mail and faxes. Keep up-to-date telephone directories and staff location lists.

Prepare Letters of Credit (L/C) and process payments to suppliers. Manage and distribute incoming mail, both physical and electronic, while coordinating the flow of information internally and across departments. Organized travel arrangements and managed reservations. Respond to telephone and electronic inquiries and forward calls and messages as needed. Maintain and update supplier records for effective communication. Oversee courier services, ensuring accurate documentation and tracking. Type correspondence, file faxes, and manage email communication with suppliers.