imani smith

Supervised approximately 20 members and eight site supervisors spanning over 10 service sites Coordinated community service opportunities/projects (Habitat for Humanity, MLK Day, etc.) Prepared application and training information for all members and site supervisors Coordinated member involvement and activities Facilitated trainings for orientation, CPR, emergency preparedness, public speaking, and conflict resolution Prepared monthly Federal Financial Report (FFR) Ensured 100% compliance with federal guidelines at all times Reviewed payroll and timesheets monthly

Assisted in day-to-day operations of four Class A commercial buildings (1.5 million S.F.) Acted as liaison between the management office and tenants Coordinated and managed multiple priorities and projects Developed and maintained positive tenant relationships Prepared requisitions, RFP's, contracts, and service orders Performed commercial inspections Mediated tenant concerns and requests Assisted in development and preparation of operating budget Processed Accounts Payable Lease administration

Involved in all phases of marketing and sales of residential and commercial properties Generated and developed prospective clients Cold-calling, telemarketing, and advertising expertise Gained experience with customer-needs fulfillment Established and maintained strong, sustainable relationships with clients leading to repeat/ referral business

Oversaw and supervised all aspects of operations Recruited and developed strong teams Supervised and trained a staff of 24 (including managers), while maximizing QSC/productivity. Accountable for budget, cost control, general ledger, staffing, etc. Purchased inventory Processed weekly payroll Generated work schedules for crew members and managers Ensured customer satisfaction $1.3 million annual revenue