imani-lee thompson

* Opened new accounts including certificate of deposits, checking and savings accounts, custodial accounts, IRA accounts, guardianships accounts, and all other types of intricate accounts. * Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. * Help resolved customer’s banking conflicts. * Provided Notary Public Services to all banking and non-banking customers. * Sold annuities and life insurance products as well as recommending mortgage, educational and personal loans to consumers. * Continued education on current banking products and services through American Bankers Association and other training courses Ridgewood offers. * Selected to be part of a special team that assisted Ridgewood Savings Bank with converting to a new OSI system * Assist with community events to help and better serve throughout New York City.

* Provides account services to customers by receiving deposits and loan payments * cashing checks * conducting withdrawals * recording mail deposits * selling teller’s checks, redeeming bonds * answering questions in person or on telephone and referring to other bank services. * Complies with bank operations and security procedures by participating in all dual-control. * Maintained friendly and professional customer interactions. * Assisted the head teller as the back-up control teller and all duties required of that position * Assisted with special projects that were assigned by the management team.