Ilse Johanna Tarsala

Responsible for Athena I Master Data migration project & Price and Tender work and contract management

Product demonstrations and trainings at customer sites, injection technique and lipohypertrophy lectures. Trade shows and exhibitions. Pre-tender presentations, quote and tender management. Fact checking and editing of product sheets, eLearning, education and marketing materials. Contacts with local distributors. Training of new Account Manager. Participated in sales courses and trainings, i.e. BD Way of Selling. Use of Salesforce.com for tracking customer visits, leads and opportunities.

Finnish, Swedish, Danish and Norwegian customer Care Officer contacts, VIP customer care, product complaints, translations, telemarketing campaigns. SAP superuser, Webshop superuser, e-invoicing superuser, Salesforce.com Superuser. In charge of consignment stock at distributor Warehouses. Liaison between Customer Care, BD Medical and BD Diabetes Care. Participation in Diabetes Care Trade Shows, gradual move into Diabetes Care.

Media surveillance, news investigations, political and social analyses and reports, press contacts, stakeholder contacts and relations, meetings and events.

Responsible for monthly column ”News from abroad”. Several in depth articles.

Designing of a specialized archeological program for a newly established high school. Scheduling into high school curriculum. Meetings with experts, students, parents and representatives for the Municipality.

Archaeological investigation, cultural history analyses, archaeological prospecting and surveillance, excavation work. Sales, marketing and customer relations.

Text and photo editing of articles included in the book, contact with article writers. Published book: ”Man ställer väl upp för sin hembygd".

Birka/Björkö heritage area and museum: Personnel and budget responsibility, museum shop management and supervision. Marketing activities & brochures. Exhibition and event planning, contracting and heading design group. Maintaining relations with sponsors, public & private stakeholders (Birka Energi, Strömma Kanalbolaget, Värlsarvsgruppen etc). Media Contacts and TV appearances. Scientific content and quality.

Newly opened World Heritage Centre: Information work on World Heritage sites in general and Visby in particular

"Statsmakterna och landskapsvärden"/"The State and Landscape Values", published study on political pre-conceptions & expectations in cultural heritage protection, in research project ”Nutida landskap med historia”/”Modern landscapes with a history”.