ilango AP (he/him/his)

ilango AP (he/him/his)

Sr. Director - HRBP for Tech., APJ @ ServiceNow

About

Extensive experience in Industries related to Hi-Tech, Financial Services, ITES and Manufacturing during different stages (start up, M&A, growth, consolidation etc) of the organisation. Roles in: - Human Resources (Business Partner, Talent Management & Talent Development) - ITES Transitions (Process Migration & Business Development) Experience Summary 4 years in online news and social network - Head of HR Twitter India, Indonesia & Philippines - APAC L&D Lead as additional responsibility 9+ years in Financial Services Shared Services Industry: - 1.8+ year with Northern Trust – HR Business Partner Role (Current Job) - 3 Years with State Street – HR Head Role - 4.5 Years with Fidelity - HR Business Partner / Talent Development Role 2+ years in IT Industry: - 1.3 Years with Hewlett Packard (HP) – Talent Development Role - 1 Year with Sun Microsystems - HR Business Partner Role 7 years in Manufacturing & ITES Shared Services Industry: - 7 Years with General Electric (GE) – HR BP / TA / Transition Role

Country

India

City

Hyderabad

Industry

Computer Software

Skill

Employee Relations, Employee Engagement, Performance Management, HRIS, Talent Acquisition, Talent Management, Performance Improvement, Vendor Management, Human Resources, HR Policies, Knowledge Management

Experience

ServiceNow

Sr. Director - HRBP for Tech., APJ

ServiceNow

LinkedIn
2019-12 - Present · 6 yrs 10 mos

Hyderabad Area, India

Twitter

Head of HR - Twitter India, Indonesia & Philippines + APAC L&D Lead

Twitter

LinkedIn
2015-12 - 2019-11 · 4 yrs

Bangalore

Northern Trust

Vice President - Human Resources

Northern Trust

LinkedIn
2014-1 - 2015-12 · 2 yrs

Bangalore

Responsibilities:  Consulting at all levels of management to translate business goals to overall people strategies.  Develops and implements programs that support individual and organisational objectives that are aligned with Business Unit and/or enterprise-wide needs.  Oversee the administration and delivery within the business unit(s) for performance management, talent management, total compensation administration, training and development programs.  Provide review and consultative services for reorganizations/realignments.  Identify necessary human resources policy or program changes and recommend alternative practices to the appropriate Human Resources area.  Conduct performance management process, provide input for hiring and disciplinary actions, develop talent management and succession plan.  Lead and manage the HRC team

State Street

Vice President, Head Human Resources

State Street

LinkedIn
2011-3 - 2014-1 · 2 yrs 11 mos

Bangalore

Role: Vice President – Head HR (500+ Employees) Reporting to: Managing Director / EMEA HR Head Responsibilities:  To work across levels to be a trusted HR partner. Understand the business needs; translate them to HR focus areas. Initial focus was to make HR credible / approachable.  Employee Engagement – Sustain the culture in a high growth environment. Facilitate discussion with the business to analyze, plan, act and sustain engagement.  Talent Management (TM) – Identify top talent / successors and develop them to the next level of leadership using multiple levers. Drive Performance Management.  Talent Development (TD) – Partner with the business to identify and develop organization-wide and individual focus areas. Key focus was to coach/mentor leadership team, building domain and feedback culture.  Talent Acquisition (TA) – Develop a TA strategy based on business strategy and execute. Additional focus to improve workforce diversity.  Employee Relations – Effectively manage and resolve ER concerns in compliance with company values and local laws.  Strategic Initiatives – IT / HR Transformation, Values Workshop, Transition to 2nd / 3rd Site, Top Talent Program, Chair Global Inclusion and Transport Committee etc Competencies Developed: Business Partner, Transformation, Leadership Development and Coaching

Fidelity - India

Senior Manager Talent Development

Fidelity - India

2006-9 - 2011-3 · 4 yrs 7 mos

Industry: Financial Services Reporting to: Senior Director / Senior Vice President Responsibilities (2000+ employees) from July 2009 to March 2010: - Consult with the business to identify organizational effectiveness / capabilities needs and build learning solutions and domain framework. - Responsible for learning solution development, implementation and evaluation. - Build coaching culture in the organization - Developing the Talent of 5 member team to increase their effectiveness as a Performance Consultant - Drive Organization wide initiatives eg: Domain Knowledge, Operations Management Capability - Additional responsibility of HR for HR Role: HR Manager (Generalist Role) Reporting to: Director / Senior Vice President Responsibilities (Sept 2006 to June 2009):  Partner a Client Group of 800 to 1000 employees across two sites  Additional responsibility of HR for HR reporting to Senior Vice President  Provide HR Generalist and Employee Relations with 4 Direct reports  Performance Management – Talent Management, Coaching, Career planning  Lead and contribute to the Fidelity wide initiatives – Induction, specials projects, HR competency model, career planning program, Organization Modelling Competencies Developed: Business Partnering, People Management, Employee Engagement, Coaching & facilitation  Awarded Kaizen "Pathmaker" award for an idea which lead to $100,000 savings – Fidelity 2010  Extraordinary Coach Skills facilitator (CERTIFIED by Zenger Folkman) – Fidelity 2009  Awarded as the best facilitator for Leadership Skills – Fidelity 2008

Hewlett Packard Enterprise

Manager - Workforce Dev. & Org'n Effectiveness

Hewlett Packard Enterprise

LinkedIn
2005-7 - 2006-9 · 1 yr 3 mos

Role: L&D Client Manager – WW Global Solution Center Jul 2005 – Sept 2006 Reporting to: Director – HR Responsibilities:  Account Manage L&D for HP’s remote product support group with 10,000+ employees spread across Asia, Europe and Americas  Translate strategic business needs to L&D strategy and ensure execution through value chain  Partner with HR to develop strategies to develop Critical workforce capabilities  Lead investment priorities and manage consumption dollars Competencies Developed: Global Account Management, Virtual / matrix working, Strategizing

Sun Microsystems

HR Manager

Sun Microsystems

LinkedIn
2004-8 - 2005-7 · 1 yr

3. Organization: Sun Microsystems, Bangalore Role: HR Manager Reporting to: Head – HR Responsibilities:  HR Generalist for 500+ employees managing Performance Management, Employee Relations, Driving people initiatives, Policies, Compliance etc  HR BPO Lead to manage knowledge transfer for smooth transition to the BPO vendor  Process Improvements: Map existing processes, analyze and re-design to improve effectiveness and to positively impact Employee Satisfaction  Lead the Staffing: Strategize and manage outsourced recruitment partner in achieving the staffing requests for the business

GE

Manager - Transition

GE

LinkedIn
2002-7 - 2004-8 · 2 yrs 2 mos

A. Industry: ITES GE Biz: GE Capital International Services (GECIS), Location: Bangalore / Hyderabad / Delhi / Jaipur Role: Transition Manager (2 years) Reporting to: Vice President / SDL Responsibilities: Migration of Business Processes to GECIS  Key responsibility – To Study, Analyze, Propose Solution to Business Leaders and Project Manage Migration to GECIS working with Operations, IT, HR, Finance and Legal Teams  Transitioned more then 60+ FTE’s to GECIS from various GE Businesses using Six Sigma Methodology  Executed Migration projects related to Finance & Accounting – Payables, Re-conciliations, Cash Applications & Payroll  Traveled extensively and have culturally exposed to Europe, Asia, Middle East & US  One of the two Lead Trainers / instructors for the Transition Methodology. Trained and certified 20+ employees on the Transition Methodology. Competencies Developed: Six Sigma, Project/People Mgmt, Finance Skills, & Customer Focus

GE

Manager HR

GE

LinkedIn
1997-7 - 2002-7 · 5 yrs 1 mo

B. Industry: ITES / Manufacturing GE Biz: Multiple - GE CIS, GE Plastics , GE Power Controls Location: Bangalore / Hyderabad / Delhi Role: HR Generalist / Staffing (5 years) Reporting to: AVP HR / CEO / VP HR Responsibilities:  Partnered with Business from 200 to 1000+ employees across multi-locations  Independently lead the HR Function for GE Plastics for 8 months  Performance Management to manage talent and to contain attrition  Employee Satisfaction Survey – Administering, analyzing of results and action planning  Vendor Management  Staffing / Hiring - Strategy and execution  Restructuring – Designing & Execution  Standardization & Statutory Compliance – HR Policies, Medical Insurance & Retrial Benefits, Statutory Compliance Competencies Developed: HR in multiple environments, Staffing / Assessments, Experience in start up, Performance / People Management, Processes & Metrics Orientation, And Compliance

Education

Symbiosis Institute of Management Studies

Symbiosis Institute of Management Studies

LinkedIn

Human Resources

1995 - 1997 · 2 yrs
Coimbatore Institute of Technology

Coimbatore Institute of Technology

LinkedIn

Maths, Physics, Chemistry (Overview of Engineering Subjects)

1992 - 1995 · 3 yrs
Kendriya Vidyalaya

Kendriya Vidyalaya

LinkedIn

Maths + Science

1982 - 1992 · 10 yrs

ilango AP (he/him/his)'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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