Bill Shao

• Drove go-to-market readiness by defining product positioning, conducting competitive analysis, and identifying strategic partners; accelerated launch timeline by 2 months. • Partnered with CEO to craft and deliver a high-impact TEDx talk, aligning messaging with company vision and ensuring technical narrative resonated with both technical and non-technical audiences.

• Analyzed production data and collaborated with executive group to fix issues, improving production efficiency by 65% • Mediated with floor workers to clarify the conflict between workers and leadership and proposed solutions to CEO

Senior Product Design Engineer (2019 – 2023) • Led end-to-end New Product Introduction (NPI) for MacBook Air product lines, coordinating manufacturing, engineering, and supplier teams to meet critical clear-to-build schedules • Developed yield tracking dashboards by collaborating with Quality and Process Engineering teams, improving production yield from 60% to 95% and scaling capacity from 200 to 12,000 units per day • Initiated dual sourcing and Design for Manufacturing/Assembly (DFM/A) projects to enhance supply chain resiliency, growing qualified supplier base by 33% and mitigating shortage risks Product Design Engineer (2017 – 2019) • Collaborated with component suppliers, process engineers, and line technicians to resolve nonconformity, reducing assembly line failure rate by 92% and publishing corrective action report • Optimized assembly process by designing fixture/jig and providing training to operators, reducing cycle time by 40% and improving labor utilization by 50% • Integrated automated process into panel and enclosure assembly, cutting labor-hour by 20% and improving total manufacturing throughput by 10%

• Oversaw production line to ensure 24/7 operations, contributing to US$5.5M annual revenue • Developed process modifications, considering heating & cycle time, accomplishing combined average yield rate of 93% • Boosted workflow efficiency by 20% through establishing standard operation procedure of equipment maintenance

▪ Formed cross-department team at the world’s fifth largest IC substrate manufacturer to implement root cause testing to identify the major defects of the products, and executed the improvement plans. ▪ Increased total yield rate of the production line by 2% by working closely with the automation team to eliminate the probability of product damage. ▪ Improved accuracy of final inspection, lowering the failure rate by 50% and ensuring the shipped products met Product Capability Index (CPK) for enterprise accounts including Apple and Qualcomm.